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KoothKO

Practitioner (Bilingual Preferred)

Kooth plc is a digital mental health provider offering online support services to children, young people, and adults in the UK and US. They provide a range of therapeutic tools, peer support, and professional counselling through their platforms Kooth, Qwell, and Soluna.

Kooth

Employee count: 501-1000

Salary: 52k-64k USD

United States only

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About Us:

At Kooth, our mission is to create welcoming, accessible spaces for personalized digital mental health care that empowers young people to thrive. Grounded in an early-intervention model, we help youth aged 13–25 build resilience, access timely support, and lead fulfilling lives. We are more than a digital service — we are a movement for inclusive, evidence-informed mental health care.

Our culture is rooted in our values: Alongside You, Flexible, Compassionate, Committed, and Safe. These guide everything we do - how we show up for young people, how we collaborate as a team, and how we build solutions that meet communities where they are. With Kooth, you’ll be part of something bigger than yourself: meaningful work with measurable impact.

We bring this mission to life through Soluna, California’s first-in-the-nation digital behavioral health service for 13–25-year-olds. Soluna removes barriers to care by providing nearly immediate access to 1:1 coaching, Care Navigation, and self-guided tools helping young people find real support, build resilience, and discover hope when they need it most. Together with state and local partners, we’re transforming access to mental health support for youth. Learn more at solunaapp.com/impact.

What We’re Looking For:

The Practitioner will help individuals develop achievable and measurable goals to monitor success and motivate behavioral change. Provide on-platform behavioral health care and wellness coaching support to children and youth accessing Kooth services.

How You’ll Make an Impact:

Main responsibilities: Provide on-platform virtual behavioral health care to adolescents and young adults

Providing structured Wellness Coaching:

  • Deliver prevention, wellness promotion and psychoeducation through structured coaching sessions
  • Assist with warm handoffs to Care Coordinators & support case management
  • Offer Behavioral Health/ Wellness Coaching interventions
  • Develop individualized care plans to effectively goal set and action plan for positive behavioral change
  • Conduct risk assessment and mitigation
  • Address determinants of positive mental health
  • Support users in identifying problem areas, obstacles, and actionable steps towards wellness goals

Providing Single Session Wellness Coaching:

  • Deliver drop-in and single-chat wellness coaching
  • Provide warm handoffs to Care Coordination Team and support with case management
  • Facilitate goal-setting based on immediate individual needs
  • Conduct risk assessment and mitigation
  • Deliver brief prevention, wellness promotion, and psychoeducation
  • Offer brief Behavioral Health/Wellness Coaching interventions

Screening and Assessment:

  • Conduct mental health & wellness screenings and progress monitoring
  • Identify users experiencing or at risk of social, emotional, or behavioral difficulties
  • Perform risk assessment and mitigation
  • Support users experiencing crisis and facilitate referrals as needed

Moderation of submitted content:

  • Moderate journals, goals, and user-submitted content in line with policy and compliance standards
  • Conduct risk assessment through written content
  • Encourage safe engagement relevant to presenting issues
  • Adhere to all safeguarding, data protection, legal, and internal policy requirements

Warm handoffs:

  • Communicate with users and external providers as appropriate to ensure seamless care transitions

Supervision, Training, and Meetings:

  • Attend and actively participate in clinical supervision
  • Complete all mandatory in-house training and professional development
  • Attend team and performance management meetings

Administration:

  • Maintain accurate and timely records according to Kooth policies
  • Support operational processes to ensure consistent service delivery
  • Liaise with other professionals as needed around safeguarding and care concerns
  • Maintain certification or licensure (as applicable)

Requirements

What You’ll Bring:

Requirements/Certification Pathways:

Pathway A: Peer Support Specialist:

  • Holds a current, valid Peer Support Specialist certification in the state of California or Nationally
  • Minimum education: GED/High School diploma
  • Competency or experience in peer support, strengths-based engagement, and providing emotional/behavioral support.
  • Permanently reside within the 48 contiguous United States.
  • Preferred: experience with crisis support services or related volunteer work.

Pathway B: Mental Health Support Practitioner:

  • Education or relevant experience that supports behavioral health/wellness coaching competencies.
  • Demonstrates ability to deliver structured and single-session coaching.
  • Permanently reside within the 48 contiguous United States.
  • Experience in youth mental health, care coordination, or digital behavioral health environments preferred.

Pathway C: Substance Use Disorder (SUD) Counselor:

  • Holds a current, valid SUD Counselor certification in the state of California
  • Minimum education: GED/High School diploma
  • Demonstrated experience supporting individuals with substance use–related behavioral change
  • Permanently reside within the 48 contiguous United States
  • Preferred: crisis support experience

Benefits

What You’ll Get:

Compensation: This role offers an hourly rate of $25 to $31, based on experience. We’re committed to transparency and value our candidates time, which is why we share salary ranges in all states—regardless of local requirements. Final compensation will be based on a variety of factors, including your education, experience, skills, and overall alignment with the role.

Equal Employment Opportunity:

Kooth is committed to creating an inclusive workplace and provides equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment decisions are based on merit, qualifications, and business needs.

Reasonable Accommodations:

Kooth is committed to providing reasonable accommodations for candidates with disabilities, sincerely held religious beliefs, or other protected reasons under applicable law. If you require accommodations during the application or interview process, please contact our HR team.

Ready to Join Us?

If you’re ready to make a meaningful impact and be part of a team that values purpose-driven work, apply today. Together, we’re shaping the future of digital mental health care.

About the job

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Posted on

Job type

Part Time

Experience level

Entry-level

Salary

Salary: 52k-64k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Kooth

Learn more about Kooth and their company culture.

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Founded in 2001, Kooth plc embarked on a mission to revolutionize mental health care by leveraging the power of the internet. The vision was clear: to create a space where individuals could access mental health support anonymously, without the traditional barriers of referrals, waiting lists, or thresholds. This pioneering approach aimed to particularly reach those who might otherwise avoid seeking help due to perceived stigma. Over the next two decades, Kooth meticulously built its platform, focusing on providing a safe, credible, and accredited online service. Their commitment to accessibility, anonymity, choice, and community became the cornerstones of their service, empowering users to take control of their mental wellbeing journey.

Kooth's journey has been one of steady growth and increasing impact. They established themselves as a trusted partner for the NHS and local authorities across the United Kingdom, becoming the UK's largest provider of digital mental health solutions for children, young people, and adults. The company's services, Kooth for young people and Qwell for adults, offer a range of therapeutic tools and interventions, from self-help resources and peer-to-peer support to professional counselling. Recognizing the global need for accessible mental health care, Kooth expanded its operations to the United States. A significant milestone in this international expansion was securing a transformational contract with the California Department of Health Care Services to provide digital mental health care to millions of young people. This, along with other contract wins and a successful IPO on the London Stock Exchange in 2020, has solidified Kooth's position as a leader in the digital mental health space, poised to continue its mission of making effective mental health support available to everyone, globally.

Employee benefits

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Computer Provided

Computer Provided

Cycle to Work Scheme

Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle.

Disability Insurance

Take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances.

Flexible working

Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.

View Kooth's employee benefits
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Kooth hiring Practitioner (Bilingual Preferred) • Remote (Work from Home) | Himalayas