Director of Inbound Marketing

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Director of Inbound Marketing will be responsible for identifying and executing opportunities to build the KnowBe4 brand and acquire new customers through websites, SEO, paid search, paid/organic social and other inbound strategies. This position is in charge of inbound marketing demand generation, including managing the strategy, execution, and optimization across channels.

Responsibilities:

• Manage inbound marketing team members and processes in order to achieve company goals for brand awareness, demand generation and opportunity creation
• Execute strategy for inbound marketing channels including, but not limited to website/blog strategy, SEO, paid search, paid and organic social
• Oversee expansion of websites including knowbe4.com, localized international websites and other websites as needed including traffic/conversion analysis, personalization, online chat, heat mapping, etc.
• Measure and optimize inbound marketing programs using vendor-specific reports, internal dashboards/reports, and CRM data
• Identify, evaluate and test new marketing programs with existing and new vendors to improve lead quality and conversion
• Collaborate with marketing team members to maintain a consistent brand voice and message across all programs
• Review and approve promotional content such as advertisements, blogs, infographics, etc.
• Stay up-to-date with digital marketing trends and potential new channels and strategies to keep us ahead
• Identify, evaluate and manage marketing agencies, vendors, and platforms
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Minimum Qualifications:

• Bachelor’s Degree in Marketing or similar field, or equivalent work experience
• 3+ years of experience managing teams relating to websites, seo/paid search, and organic/paid social media
• Significant experience with all aspects of the inbound marketing function and processes
• Experience partnering with executive leaders in Sales, RevOps, Product, etc.
• Experience with B2B marketing in the technology industry (IT Security and SaaS marketing a plus)
• Experience handling marketing budgets and forecasting/reporting results
• Experience with Salesforce and Google Analytics
• Significant management experience overseeing teams of 2 or more
• Excellent communicator and creative thinker, with an ability to use both data and intuition to inform decisions
• Expert in end-to-end marketing for inbound marketing functions
• Strong analytical skills and the ability to extract meaning from data and apply that meaning to improving program performance
• Significant experience managing and negotiating with demand generation vendors and platform providers

The base pay for this position ranges from $145,000 - $150,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 7/22/2025.

Our Fantastic Benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.