United States onlyWe are seeking a detail-oriented and proactive Senior Revenue and Collections Analyst to support our global revenue operations. This role will be instrumental in ensuring accuracy in order processing, timely and accurate billing, effective collections management, and support for revenue recognition activities. The ideal candidate is highly proficient in Excel, possesses a solid understanding of billing and revenue concepts, and excels in both written and verbal communication
- Remote work
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
- Order Review: Review customer orders and contract documentation to ensure completeness and accuracy prior to billing.
- Billing Operations: Generate and review customer invoices in accordance with contract terms, ensuring accuracy and timely delivery.
- Collections: Monitor accounts receivable aging and proactively follow up with customers to ensure timely collections.
- Credit Checks: Perform credit risk evaluations for new and existing customers as needed.
- Reconciliations: Prepare and review reconciliations related to billing, collections, and revenue accounts.
- Cross-functional Collaboration: Coordinate with internal stakeholders and external customers to gather necessary inputs for accurate revenue recognition and analysis.
- Ad-hoc Projects: Provide analytical and operational support for special projects and process improvement initiatives.
- Bachelor’s degree in Accounting, Finance, or related field
- 5+ years of experience in billing, revenue operations, or collections, ideally in a technology or SaaS environment
- Strong proficiency in Microsoft Excel (pivot tables, lookups, data analysis)
- Solid understanding of basic billing and revenue recognition concepts
- High attention to detail and accuracy
- Strong organizational skills and ability to prioritize workload effectively
- Excellent communication skills, both written and verbal
- Experience working with global teams and in cross-functional environments is a plus
- Experience with ERP systems (e.g., NetSuite) - preferred
- Familiarity with CRM tools (e.g., Salesforce) - preferred
- Exposure to billing or collections modules - preferred
New Zealand only