Offerwall Customer Success & Support Manager

Klink is building a next-generation rewards and performance marketing platform. We're looking for an Offerwall Customer Success & Support Manager to sit at the intersection of our publisher network, advertiser relationships, and end-user experience. This is a relationship-building, insight-generating, process-creating role for someone who wants to have real impact at a growing company.

Requirements

• Experience in offerwall preferred, alternatively performance marketing, or mobile user acquisition
• Proven account management or customer success background with a track record of retaining and growing partnerships
• Genuine curiosity about AI automation: you actively look for ways to use tools like Claude to work smarter
• Strong communicator who can translate technical nuance for non-technical partners and vice versa
• Data-driven mindset. You back your decisions with numbers and are comfortable in analytics tools