Strategic Customer Success Manager (all genders)

At Klim, we’re building the infrastructure to scale regenerative agriculture across global supply chains. We work with leading food and agriculture companies to design and implement large-scale transition programs that create measurable impact for farmers, businesses, and the climate.

Requirements

• 4–8 years of experience in customer success, strategic account management, consulting, enterprise project delivery, or similar client-facing roles
• Proven ability to manage and grow complex B2B customer relationships
• Experience working with enterprise customers and multiple stakeholders
• Strong commercial and strategic mindset
• Excellent communication and ownership
• Strong executive communication and stakeholder management skills
• Highly organized with the ability to manage multiple complex projects and priorities
• Collaborative and comfortable working cross-functionally in fast-moving environments
• Analytical and adaptable
• Structured, detail-oriented, and data-driven in your decision-making
• Comfortable navigating ambiguity and evolving processes in a scaling company
• Curious, pragmatic, and solution-oriented

Benefits

• Opportunity to be part of our journey from the very beginning, working on an equal footing with the leadership team to build a new company
• Impact: Make a daily and active contribution to combating climate change, promoting consumer education, and fostering fair conditions for our climate-conscious farmers
• Autonomy: Take ownership of your projects and enjoy a high degree of creative freedom
• Flexible work model: At Klim, we foster a flexible, hybrid work approach and facilitate remote work (within the EU)
• Additional benefits for full time, permanent employees: We offer membership in the Urban Sports Club or subsidisation of the Deutschlandticket, a company pension scheme, plus team lunches (if based in Berlin) and regular team events