The Operations Manager (OM) has the day-to-day responsibility to ensure that all Program processes are being followed and that the government customer is receiving the highest level of support possible on a daily and on-going basis. The OM collaborates with the PM and other Program personnel to implement initiatives and process changes for improvement.
Requirements
- Provide leadership and direction to the IT Support Manager and Site Leads.
- Foster and cultivate a culture of continuous process improvement.
- Effectively communicate with MCLC leadership and ensure transparency.
- Monitor the software platform and analyze the data to facilitate efficiencies and readiness.
- Maintain relationships with OEMs and Vendors and ensure warranty issues are addressed.
- Closely manage Contractor Turnaround Time (KTAT) to ensure standards are met.
- Responsible for compliance and quality control for the program.
- Ensure all sub-contractors receive the guidance and support required.
- Productivity improvements
- Quality Assurance
- Inventory management
- Leveraging regional Maintenance, Repair, and Overhaul (MRO) Strategies
- Enhancing the SECREP supply chain
- Maintaining inventory levels
- Ensuring accountability for Government Furnished Property (GFP)
Benefits
- 401K plan with company match
- medical
- dental
- vision
- life insurance
- AD&D
- flexible spending account
- disability
- paid time off
- flexible work schedule
