Content Producer, Securities

Job Title

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

Content producers are responsible for ensuring consistent and accurate management and maintenance of Kaplan’s educational content. This includes using Kaplan’s content management systems and development tools to structure, organize, edit, update and maintain content. Content producers also assist in the development of new and revised print and electronic materials in our securities product line, including online courses, textbooks, live online classroom materials, on-demand videos, and other online-delivered products.

Primary/Key Responsibilities

• Partner with the content manager and subject-matter experts to create and review course curriculum and related materials (digital/print books, exams, videos, etc.), ensuring accuracy and consistency through strong content governance (e.g. proofing workflows, style-guide adherence, and version control). (End Result: Ensure projects are completed accurately and meet the original product scope and on-time.)

• Manage content within our content management system and related tools, including structuring materials, organizing content, and updating existing content for accuracy, consistency and quality. Familiarity with DITA or XML is a plus. (End Result: Our course content is efficiently organized and maintained)

• Update and adapt course content for delivery in print, online platforms, and in the live online classroom setting. This includes making edits in applicable content management systems (e.g., Oxygen, Alfresco). (End Result: Reuse of content across multiple delivery platforms and product offerings increases our efficiency and improves our user experience).

• Work with product management on course builds and setup, and applicable functionality/QA reviews. (End Result: Course content is up to date and released in a timely manner.)

• Assist product and content leaders to meet and exceed client expectations by maintaining content, expeditiously troubleshooting content issues, and implementing content-related product changes. (End Result: Maintain long-term client relationships by being responsive to client requests.)

• Proactively identify problems and resolutions and seek out new procedures and technologies that improve quality of materials and efficiency of processes. (End Result: Lean processes, maintain customer-focus, and bring products to market faster.)

• Manage projects and timelines in a deadline-driven environment with shifting priorities.

• Support special projects and initiatives such as identifying process gaps and facilitating improvements, documenting processes and procedures, and improving content workflows.

Minimum Qualifications

• Associates degree in English, journalism, communications, or related field OR 3 years equivalent related experience

• 2+ years in Publishing, journalism, technical editor, content development, or related field. Project management experience is a plus.

• Proficient in Google Workspace or Microsoft Office Suite - in particular, Word, Excel and PowerPoint (specifically skills to create effective slide presentations)

• Experience using content management systems is preferred

• Experience with utilizing GenAI tools to assist in content development is preferred

• Experience with XML tagging, DITA or related content architectures is a plus

• Highly detail-oriented with ability to ensure quality and consistency across content library.

• Excellent organization and time management skills to be able to manage multiple projects concurrently.

• English literacy skills (including proper grammar) for proofing/editing content

• Strong communication skills, both written and verbal

• Strong problem-solving skills

• Ability to interpret data & reports

• Resourceful with strong customer service-oriented approach

• Experience in the creation and production of video-based learning is a plus

• Knowledge of securities industry or Kaplan content and product processes is a plus

Beyond base salary, our comprehensive total rewards package includes:

- Remote work provides a flexible work/life balance
- Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Comprehensive health benefits new hire eligibility starts on day 1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.

For full-time positions, Kaplan has three salary grades. This position is Salary Grade A: $31,200 to $78,647. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.

Location

Additional Locations

Employee Type

Job Functional Area

Business Unit

Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culturehere.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.