Kaizen Gaming is seeking a Backoffice Team Leader to lead a team of Backoffice Agents, focusing on team building, performance coaching, and ensuring high service delivery. The role involves providing resources, setting expectations, and overseeing performance. They emphasize a diverse, international, and tech-forward environment.
Requirements
- Relevant experience in leading a team in a call center/backoffice environment.
- Knowledge in MS Office, MS Outlook and others applications like GA.
- Ability with remote management.
- Fluency (Verbal & Written) in English
- Kaizen Gaming Perks
Benefits
- Competitive pay and bonus scheme
- Private health insurance
- Developmental 360° feedback framework
- Unlimited access to Udemy & continuous training