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KainosKA

Senior Sales Operations Analyst

Kainos Group plc is a UK-based IT provider specializing in Digital Services, Workday Services, and Workday Products, serving public, commercial, and healthcare sectors globally.

Kainos

Employee count: 1001-5000

United Kingdom only

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Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

Senior Sales Operations Analyst

Sales Operations &DataInsight | Senior Associate

At Kainos,we’relooking for a Senior Sales Operations Analyst to turn sales data into clear, actionable insight that helps oursalesteamsand leadershipmake better decisions. In this role, you will work closely with sales leadership,financeand operational stakeholders to deliver reporting, analysis and process improvement that strengthens performance, dataqualityand business efficiency.

Key Responsibilities

  • Produce high-quality sales reporting,commentaryand analysis for weekly,monthlyand quarterly business reviews.

  • Turn complex sales and pipeline data into clear insights,trendsand recommendations for senior stakeholders.

  • Support the improvement of CRM data quality,governanceand KPI definitions.

  • Identifyopportunities to streamline reporting, automate manualtasksand improve sales operations processes.

  • Partner with colleagues acrossSales,Finance andOperations to support forecasting, performancetrackingand decision-making.

  • Maintain and improve guidance,toolsand documentation so users can work more effectively and consistently.

  • ManageSalesOrderbacklog

Essential Requirements

  • Experience using data toidentifybusiness opportunities and recommend improvements.

  • Strong analytical skills with the ability to spot trends, risks and missed opportunities in data.

  • Experience of working with CRM systems as a trusted source of customer and sales information.

  • Ability to review and improve data models, KPI calculations and reporting outputs.

  • Experiencein developing,usingor interpreting Power BI dashboards.

  • Clear written and verbal communication skills, with the ability to present insights to a wide range of stakeholders.

  • Strong Excel skills and confidence working with sales and performance data.

  • Experience producing reporting, data quality outputs,dashboardsor visualisations.

  • A passion for data-led decision-making,efficiencyand best practice.

Desirable

  • Experience in sales operations, commercialreportingor business insight roles.

  • KnowledgeofstandardAItools;CopilotCowork, Copilot forSales

Who You Are

You are curious, organised and commercially aware, with a strong eye for detail and a collaborative approach. You are confident working with data, comfortable challenging constructively, and able to communicate clearly without jargon. You share Kainos values by beingdetermined, honest, respectful,creativeand cooperative in how you work with others.

Notafraidto getstuck in withdetails.

About Kainos

At Kainos, we use technology to solve real problems, overcome complex businesschallengesand make people’s lives easier. We build strong relationships with our customers and deliver digital solutions across our Digital Services and Workday practices for clients in healthcare, commercial and the public sector.

Join us and help shape the insight, data quality and operational excellence that support better sales performance across Kainos.

Embracing our differences  

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.   We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.   We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

About the job

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Full Time

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United Kingdom +/- 0 hours

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About Kainos

Learn more about Kainos and their company culture.

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Kainos Group plc is a digital technology company headquartered in Belfast, Northern Ireland. Founded in 1986 as a joint venture between Fujitsu and The Queen's University of Belfast's business incubation unit, QUBIS Ltd, Kainos has grown into a significant player in the IT services and software solutions sector. The company is publicly traded on the London Stock Exchange and is a constituent of the FTSE 250 Index. Kainos operates through three main divisions: Digital Services, Workday Services, and Workday Products. The Digital Services division focuses on the full lifecycle development and support of customized digital solutions for public sector, commercial, and healthcare clients. This includes areas such as cloud and engineering, digital advisory, data and artificial intelligence, intelligent automation, and experience design. The company has a strong track record of delivering transformational projects for government bodies and large enterprises, helping them to modernize their systems and improve citizen and customer experiences.

The Workday Services division positions Kainos as a leading partner for Workday, Inc., specializing in the deployment, optimization, and support of Workday's cloud-based finance, HR, and planning software for organizations across Europe and North America. Kainos has achieved significant recognition within the Workday ecosystem, including being a three-time Workday partner award winner. The Workday Products division develops specialized software that complements Workday's offerings. Key products include Smart Test (an automated testing solution for Workday), Smart Audit, and Smart Shield, designed to enhance Workday's functionality and efficiency for users. Kainos also offers Evolve, an Electronic Medical Records (EMR) product for the healthcare sector. With a global presence and a workforce of over 3,000 employees across offices in Europe, North America, and Asia, Kainos is committed to innovation and leveraging technology to solve complex business challenges and improve people's lives. The company emphasizes a strong company culture and has been recognized as a desirable place to work.

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