Americas HCM & PATTS Director

Lead the strategy, delivery excellence, and capability growth for HCM and Payroll, Absence, Time Tracking & Scheduling (PATTS) across the Americas. This role elevates the quality, maturity, and impact of our Workday implementation services, ensuring our teams deliver consistently strong outcomes whileoperatingwith clarity, confidence, and a high advisory standard. While this role focuses onimplementationdelivery, close partnership with AMS is essential to ensure seamless client experiences and healthy transitions post‑go‑live.

Strategic Delivery & ClientLeadership

• Guide overall delivery strategy across HCM and PATTS, ensuring high‑quality execution, strong governance, and predictable outcomes.

• Bring a strategic, advisory mindset to complex client initiatives,helping shape solution direction, manage risks, and drive clarity in design decisions.

• Promote disciplined use of our standard deliverymethodologyacross teams to ensure consistency and scalability.

• Partner with cross‑functional domains (Financials, Integrations, Security, Analytics) to ensure cohesive program execution.

• Maintain strong alignment with AMS to ensure expectations, handoffs, and support models are clearly understood and well‑orchestrated.

Sales Partnership & Commercial Support

• Collaborate with Sales through qualification, discovery, solution shaping, and estimation.

• Support client‑facing activities (demos,presentations, executive conversations) with a clear point of view on approach, scope, and delivery strategy.

• Translate client needs into clear delivery constructs,includingscopeboundaries, risks, and staffing recommendations.

• Work with the broader delivery team tomaximize commercial viability of implementation approach and raise awareness of margins and profitability.

Capability Building Across HCM & PATTS

• Develop andmaintaindeliveryassets, accelerators, templates, and best‑practice frameworks.

• Build repeatable patterns across discovery, design, testing, deployment, and cutover.

• Drive a culture of continuous improvement and shared learning across both HCM and PATTS communities.

• Drivea culture of strategic advisory intoKainos’Workday implementation approach, including proactivelyidentifyinggaps and opportunities for improvement.

Americas Operating Model

• Scale delivery across the U.S., Canada, and Latin America while accounting for regional regulatory and operational nuances.

• Promote pragmatic, MVP‑oriented solutioning thatalignswith varying levels of client maturity.

• Maintain a strong customer‑experience lens across all engagements.

People Leadership & Team Management

• Lead HCM and PATTS delivery teams with a focus on coaching, capability growth, and long‑term professional development.

• Manage staffing, onboarding, performance management, and forecasting across the portfolio.

• Champion recruitment, retention, and culture efforts.

• Ensure teams feel supported, empowered, and connected to the broader delivery mission.

Minimum Qualifications

• 7+ years leading complex HR and/or workforce‑related implementations or programs.

• Strong consulting skills including facilitation, stakeholder communication, advisory capability, and problem‑solving.

• Understanding ofregulatory areas such as payroll compliance, labor rules, leave administration, and scheduling standards.

• Demonstrated experience leadingina strategic advisory environment.

• Demonstrated ability to lead and grow multi‑disciplinary teams.

Preferred Qualifications

• Experience with Workday HCM and/or PATTS (certifications highly valued).

• Experience developing delivery methodologies, playbooks, or team capability programs.

• Exposure to multi‑country operating models and post‑deployment support models.

• Relevant professional designations (e.g., Payroll Org, HR certifications)