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Johnson ControlsJC

Technical Support Specialist L1 – Intrusion Security Products

Johnson Controls is a global leader in smart building technology, ensuring sustainable and efficient environments.

Johnson Controls

Employee count: 5000+

Italy only

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Johnson Controls Security Products is seeking a Technical Support Specialist L1 to provide telephone support for their intrusion product range, with a focus on resolving issues within SLA times and working with a dynamic team to have a significant impact on JCI processes and products.

Requirements

  • Strong Technical Background or Associate Degree
  • Experience in dealing with hardware and software issues
  • Strong communication, interpersonal, and problem-solving skills
  • Strong English communication skills, written and verbal
  • Understanding of networking principles and concepts
  • Strong Linux experience

Benefits

  • Career development opportunities
  • Exceptional job satisfaction
  • Opportunities to work in a dynamic and stimulating environment

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Italy +/- 0 hours

About Johnson Controls

Learn more about Johnson Controls and their company culture.

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Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we've made buildings better. The company focuses on improving the quality of our environment through technology and innovation. We are committed to helping customers achieve their sustainability goals while also ensuring the safety and wellbeing of their buildings. Johnson Controls operates globally, supporting a diverse range of industries, including healthcare, education, data centers, airport operations, and more, which demonstrates our wide-reaching impact.

Backed by a team of more than 100,000 employees across 150 countries, our expansive portfolio of solutions includes building technology, software, and services. We have an unwavering commitment to innovation and excellence which is evident in our comprehensive suite of technologies, particularly our OpenBlue digital offerings. This positions us at the forefront of the green building revolution focusing on energy efficiency and reducing carbon footprints. Our legacy of invention began with Warren Johnson's creation of the thermostat in 1885 and continues to evolve. Johnson Controls remains dedicated to reimagining the performance of our built environment to serve people, places, and the planet.

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Johnson Controls

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