Senior Implementation Manager (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Implementation Manager in the United States.

We are seeking a Senior Implementation Manager to lead complex enterprise-level onboarding and implementation projects for major clients. In this role, you will oversee the full implementation lifecycle, from kickoff through go-live, ensuring scalable, high-quality delivery while serving as the primary point of contact for client stakeholders. You will collaborate closely with cross-functional teams including product, engineering, and customer success to align client needs with platform capabilities. This position offers the opportunity to drive tangible outcomes, optimize client adoption, and contribute to strategic initiatives in a fast-paced and dynamic environment. Strong organizational skills, attention to detail, and deep client engagement experience are essential to succeed in this role.

Accountabilities

• Own end-to-end implementation processes and timelines for enterprise clients, acting as the main delivery point of contact.
• Coordinate with internal teams—product, engineering, customer success, and compliance—to ensure alignment and successful execution.
• Collaborate with Business Systems Analysts and Engineers to implement core solutions for enterprise customers.
• Manage scope documentation, change requests, and ongoing decisions throughout the partner implementation process.
• Communicate risks clearly and proactively to internal and external stakeholders at all organizational levels.
• Build and drive annual partner roadmaps in collaboration with Revenue and Product teams.
• Ensure scalable, repeatable processes that enhance client adoption and satisfaction.

Requirements

• 5+ years of experience in client-facing implementation, program management, or solution delivery roles, preferably in SaaS or InsurTech.
• Proven track record managing complex enterprise implementations, ideally with large insurance carriers.
• Strong organizational skills with the ability to manage multiple projects and stakeholders simultaneously.
• Demonstrated ability to work autonomously, take initiative, and drive outcomes.
• Deep understanding of the insurance industry—including group and individual lines, underwriting, policy administration systems, and regulatory requirements—is a plus.
• Exceptional communication and interpersonal skills, capable of building strong relationships at all client levels.
• Comfortable collaborating across technical and non-technical teams to solve complex problems.
• Experience with project management and documentation tools such as Jira, Confluence, Google Sheets, and Google Docs.

Benefits

• Competitive salary with equity and bonus opportunities.
• Flexible paid time off and parental leave programs supporting work-life balance.
• 100% paid premium for medical, dental, and vision insurance.
• Lifestyle stipend supporting physical, emotional, and financial wellbeing.
• Remote-friendly work environment with optional access to office spaces.
• Opportunities for professional growth and development.
• Inclusive and diverse workplace culture recognized by multiple top employer awards.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!