Accountabilities
- Manage program(s) per the scope of work, program and standard operating procedures within the contracted budget.
- Supervise day-to-day program activities and ensure proper workflow.
- Establish priorities for the team to ensure task completion.
- Monitor program metrics to ensure adherence to SLAs.
- Facilitate client relationship management and ensure program compliance.
- Participate in the training and development of team members.
- Collaborate with senior management on operational improvements.
Requirements
- Bachelor’s degree in relevant discipline or Associate Degree with equivalent experience.
- 5 – 8 years of relevant experience or 3 – 5 years with a Master's degree.
- 2 years of related healthcare or pharmaceutical experience.
- 1 year of previous managerial experience.
- Strong computer skills, particularly in Microsoft Office.
- Excellent verbal and written communication and presentation skills.
- Strong analytical and problem-solving skills.
- Ability to work cross-functionally and manage urgent issues.
Benefits
- Remote opportunities
- Competitive salaries
- Growth opportunities for promotion
- 401K with company match
- Tuition reimbursement (after 90 days of employment)
- Flexible work environment
- Discretionary PTO (Paid Time Off)
- Paid Holidays
- Employee assistance programs
- Medical, Dental, and vision coverage
- Telemedicine (Virtual doctor appointments)
- Wellness program
- Adoption assistance
- Short-term and long-term disability
- Life insurance
- Discount programs
