Lead Implementation Engineer (Remote - US)

This position is posted by Jobgether on behalf of Clutch. We are currently looking for a Lead Implementation Engineer in the United States.

We are seeking a Lead Implementation Engineer to ensure client success by managing the end-to-end implementation of software platforms for enterprise customers. This role combines technical expertise with excellent communication skills to guide clients through configuration, testing, and deployment. You will work closely with internal teams and external stakeholders to deliver scalable solutions, troubleshoot complex issues, and continuously improve implementation processes. The ideal candidate thrives in a fast-paced, customer-focused environment and is passionate about driving long-term client satisfaction and adoption.

Accountabilities

• Lead client implementations from kickoff to go-live, ensuring the platform is configured to meet business requirements.
• Collaborate with internal teams and clients to gather requirements, design solutions, and conduct testing.
• Provide technical guidance and troubleshooting for complex integrations and platform issues.
• Document processes, create tools, and refine procedures to improve efficiency and scalability.
• Manage multiple projects simultaneously, maintaining proactive communication and alignment across stakeholders.
• Mentor and support junior implementation team members, contributing to the overall growth of the team.

Requirements

• 5+ years of professional experience, preferably in a startup or high-growth environment.
• 2+ years of experience integrating with web APIs.
• Strong technical foundation with the ability to read, write, and understand code in multiple languages (Python, JSON, GitHub, terminal); experience with JavaScript, TypeScript, and modern frameworks (React, Node.js) is a plus.
• Exceptional written and verbal communication skills, capable of leading client meetings and explaining technical concepts to non-technical audiences.
• Proven ability to solve complex technical problems pragmatically, independently, and efficiently.
• Excellent time management and project coordination skills to handle multiple client engagements.
• Passion for client success, with a consultative approach to implementation and problem-solving.

Benefits

• Fully remote work flexibility with support for work-life balance.
• Paid time off and flexible vacation policy.
• Stock options for ownership and participation in company growth.
• Dedicated budget for home office setup.
• Work trip budget for professional development and client engagement.
• Comprehensive health and dental insurance coverage.
• Biannual company off-sites to foster team collaboration and culture.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!