Job Duck is seeking a Case Intake Administrator to shape the first impression for potential clients. The ideal candidate will be detail-oriented, have sharp analytical thinking, and excel at communication.
Requirements
- Maintain accurate records in CRM systems
- Accurately record and organize client-provided details
- Schedule consultations with intake attorneys
- Serve as the first point of contact for potential clients
- Manage and execute the client intake process
- Prepare initial case files for review
- Evaluate whether callers meet the firm's criteria for representation
- Conduct intake calls and gather essential case details
- Collaborate with attorneys and team members to ensure a seamless intake process
Benefits
- Great Place to Work Certification
- Remote work opportunities with US-based employers
- Competitive salary and benefits
