Community Manager

About Jimdo

Join us to help unleash the power of the self-employed and help them thrive!

Jimdo was founded by three school friends in 2007 in a farmhouse in Northern Germany. Fast forward to today, we’re a growing, profitable business with a team of 250+ people from 50 nationalities based in over 15 countries. Our portfolio serves the unique needs of microbusinesses. In addition to our GDPR-compliant website builder powered by AI, we offer an online store, logo creator, legal text generator, business listings, social media integration, SEO, and more. We recently launched Business Builder. This is a new all-in-one solution - the first of its kind in Germany - that enables people at the start of their self-employment journey to get from idea to success faster and easier. And there’s a lot more coming! We’re constantly developing new products and services that make the lives of micro-business owners easier and help fuel their businesses. If you’re inspired by our mission and like the idea of working for a dynamic remote-first company where you can create impact from day 1, we’d love to meet you!

Role Overview :

As a Community Manager at Jimdo, you will play a pivotal role in fostering a vibrant and engaged community of users. You'll be responsible for building and nurturing relationships with Jimdo's diverse user base, providing support, facilitating discussions, and driving advocacy for the platform. This position offers the opportunity to collaborate with various teams within the company to improve user experience and enhance brand loyalty.

What you’ll be doing:

• Community Engagement: Actively engage with Jimdo users across various channels, including forums, social media platforms, and community events, to foster meaningful interactions.

• Content Creation: Generate engaging content, such as blog and social media posts, to educate and inspire the Jimdo community on best practices, new features, and success stories.

• Moderation: Monitor community discussions on our social media platforms (primarily Facebook) to identify multiplier opportunities, and ensure compliance with community guidelines.

• Advocacy and Evangelism: Identify and cultivate relationships with passionate Jimdo users, brand ambassadors, and influencers to amplify positive word-of-mouth and drive user acquisition.

• Event Planning: Organize and participate in community events, workshops, webinars, and meetups to connect with users, share knowledge, and strengthen the Jimdo community.

What you bring to the table:

• Fluent in German and English

• Excellent written and verbal communication skills.

• Strong interpersonal skills with the ability to empathize with users and build relationships.

• Proficiency in using social media platforms, forums, and community management tools.

• Passion for empowering individuals and small businesses.

• Ability to work independently and collaboratively in a fast-paced environment.

• Personal experience as an active member of an online community.

• Bonus if you have experience as a freelancer or any other side hustle.

What we offer:

Inspiring Mission: At our core, we are driven by a meaningful mission - to empower solopreneurs and small businesses to succeed and to contribute to the sustainability and vibrancy of the communities they serve.

Flexibility and Trust: Our work environment thrives on flexibility and trust. We offer fully remote work set-up with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in.

Support for your side hustles: We encourage side hustles. In addition, you get up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

An International Diverse Team: Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations. We take pride in our openness and inclusivity, with an Employee-led DEI Council and active ERGs that ensure everyone's voices are heard.

Continuous Growth and Career Development: We invest in your growth with company-wide access to LinkedIn Learning and curated learning paths. From day one, you have the chance to contribute your ideas and create a meaningful impact. Our flat hierarchies and swift decision-making processes provide an open platform for your career progression.

Competitive Benefits Package:

• Annual compensation reviews to ensure you're rewarded fairly.

• A remote office set-up bonus to enhance your workspace.

• A unique workation policy that allows you to work from different locations.

• An employee assistance program, offering resources and counseling.

• Plus, a perk that keeps giving: up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

Jimdo is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. Our diverse team values and celebrates the uniqueness of each individual. We embrace differences and believe that they enrich our organization, making us stronger and more innovative. Join us, and let's continue to create a workplace where everyone can thrive, regardless of background or identity.

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