Security Operations Engineer I

At Jamf, people are at the core of everything we do. We do what’s right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.

Jamf offers remote and hybrid positions. Depending upon the role, work in the office, connect 100% remote from your home, or find the blend that works best for you.

What you'll do at Jamf:

The Security Operations Engineer will work with the Cloud and Delivery team to continue to build our Security Design and Architecture, Compliance, Threat and Vulnerability Management, and Penetration Testing. They will be responsible for maintaining operation of the environment in accordance with our service level agreements and providing support to both our staff and customers.

What you can expect to do in this role:

• Responsible for the tools, configuration, administration and related processes around Security Information and Event Management
• Responsible for Web application firewall and related prevention, detection and mitigation of DDoS attack
• Performs regular firewall audits in line with our procedures. Provides the appropriate documentation, supporting evidence and follow up on identified issues requiring remediation
• Responsible for tooling, processes and follow up actions related to our vulnerability scanning and external port scanning needs and practices
• Handles the identification, planning and implementation of cloud hardening needs. Works collaboratively with Operations and other internal teams to communicate, document and implement
• Performs security incident analysis, response and remediation
• Participates in design and implementation of security automation workflows
• Maintain the technical documentation of processes and procedures
• Perform scripting duties in BASH and Python
• Maintain an advanced level of knowledge of JAMF Cloud Services and related products
• Other duties and special projects as assigned

What we are looking for:

• Minimum of 1 year Linux command line interface knowledge (Required)
• Minimum of 1 year knowledge of IT security principles, techniques, and technologies (Required)
• Experience with Amazon Web Services (Preferred)
• Experience in a current programming language (e.g. Python, Golang) (Preferred)
• High School Diploma or GED Equivalent (Required)
• 4 year / Bachelor's Degree (Preferred)
• A combination of relevant experience and education may be considered

How we help you reach your best potential:

• Named a 2022 Best Workplace in Technology by Great Place to Workand Fortune Magazine
• Named a 2023 Best Workplaces for Women™ by Great Place to Workand Fortune Magazine
• Named a 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine
• We train and we then we give you the room to grow. We offer a clear and defined customer support career path, but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities.
• Our Support teams are the technical experts solving problems big and small for our loyal customer base. Tech support is human support and you will know you are making a real and meaningful impact for our more than 70,000 global customer base.
• Our customers are some of the most loyal in the world. We put people over profits – which is why our customers keep coming back to us!

What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.

What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.

We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf