Account Manager at Launchedtech.io

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Account Manager

Company Description: Launchedtech.io – VC-backed AI sales platform.

Job Description:
Join Launchedtech.io as a Founding Account Manager for Nova AI, the world’s first fully autonomous AI salesperson. In this pivotal role, you’ll own customer relationships post-sale, drive expansion, ensure renewals, and convert PoCs into long-term contracts. You’ll collaborate closely with product and the founding team to grow revenue and shape the future of AI-driven sales.

Location: Remote

Why this role is remarkable:

• Founding Account Manager role at a fast-scaling startup building the world’s first autonomous AI salesperson.

• Backed by top-tier investors; Nova AI autonomously prospects, demos, and closes deals.

• High-impact role where you directly influence customer success, revenue growth, and product direction.

What you will do:

• Own the full post-sale customer lifecycle, driving high Net Revenue Retention and renewal performance.

• Identify and execute expansion opportunities across seats, features, and usage-based upgrades.

• Run Quarterly Business Reviews (QBRs) and manage PoC transitions, converting trials into long-term contracts.

The ideal candidate:

• Proven experience managing SaaS accounts with strong upsell, expansion, and renewal results.

• Comfortable analysing usage data, building relationships with GTM leaders, and driving revenue efficiently.

• A proactive relationship builder and closer who navigates challenges to ensure continued customer value and growth.

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