Who We Are:
Ivanti's platform makes it possible for employees to stay productive, secure and engaged wherever they are. That starts with us. With headquarters in Utah, offices in London and Paris and nearly 3,200 employees in 25 countries around the world, we are the Everywhere Workplace – it's a great time to work for Ivanti!
We anticipate our customers’ needs, we are highly responsive, and we deliver innovative solutions that exceed their expectations. Our mission is to be a global technology leader enabling organizations to thrive in the Everywhere Workplace – automating the tasks that discover, manage, secure and service all of their IT assets.
Our Culture - Inspire, Innovate & Grow:
Our mission is to be a global technology leader, enabling organizations and our people to thrive in the Everywhere Workplace. A core value at Ivanti is maintaining an environment where all perspectives are heard, respected and valued. We foster a culture where we can all grow, learn, add value and thrive – while achieving new levels of performance together. Ivanti is the right size. We are large enough to be stable and strong, but small enough so your work and opinion actually matter. Our continued success begins with you!
Why We Need you!
Position Summary:
The Renewals Account Manager (RAM) is responsible for renewing a large portfolio of lower-value maintenance, subscription and SaaS renewals for an assigned territory. The RAM works directly with Ivanti sales teams, resellers and customers. The individual must be a self-starter, pro-active and have excellent verbal and written communication skills. This position will report to the Renewals Manager for the assigned region.
RESPONSIBILITIES/DUTIES:
- Manage quarterly and annual renewal portfolio of accounts (generally high volume/low dollar) for assigned territory
- Maximize renewal value, ensure on-time renewals and mitigate cancellations
- Build and send quotes to resellers/customers at least 90 days in advance
- Track all quotes, phone calls and emails in Salesforce.com
- Work closely with manager to handle customer objections and negotiate renewal contracts as required
- Collaborate with cross-functional teams such as order management, finance, legal and AR
- Provide weekly/monthly/quarterly forecast of renewals pipeline
- Uncover capacity software license leads and opportunities
QUALIFICATIONS:
Required Skills and Experience:
- One+ year of renewals, inside sales experience or related experience
- Proven time management skills in a dynamic sales environment
- Demonstrated ability to effectively communicate (verbal and written) with customers
- Strong organizational skills with ability to handle various tasks; attention to detail
- Must be able to work well with others as part of a broader team cross-functionally
- CRM and Microsoft Office experience preferred
Education/Licensing/Certification:
- 4 year degree in Business or equivalent experience
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at [email protected].