IITraffic Signal Product Support [REMOTE within NorCal]
Iteris, Inc. is a global leader in smart mobility infrastructure management, providing AI-powered end-to-end solutions to monitor, visualize, and optimize mobility infrastructure. They serve public agencies and private enterprises to make transportation safer, more efficient, and sustainable.
What you will be doing:
• Deliver top-tier support alongside the sales team, assisting with pre- and post-sale services to exceed client expectations
• Provide comprehensive on-site, remote, and phone-based troubleshooting, system turn-on, and support of Iteris detection and signal-related ITS devices
• Execute installation, maintenance, and repair services for Iteris equipment under maintenance/service contracts, emphasizing responsiveness and accountability
• Uphold high safety standards while working in and around roadways, including proficiency in the use of bucket trucks
• Foster strong client relationships by delivering professional, timely, and effective technical solutions
• Regularly travel (up to 50% overnight) to ensure optimal on-site project support
What you need to be successful in this role:
• IMSA Level I Certification (or the ability to obtain) required; IMSA Work Zone Safety certification highly preferred
• Minimum of 5 years of field-based technical support experience with intersection traffic equipment (e.g., cabinets, controllers, detection systems)
• Proven track record working with ITS equipment, whether for a manufacturer or in a municipal/contractor role
• Demonstrated ability to provide exceptional service, professionalism, and effective communication in high-stakes environments
• Self-motivated, team-oriented professional with strong organizational skills and a commitment to continuous improvement
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel) is essential
• Must hold an acceptable driving record and be able to travel extensively
Iteris anticipates paying between $95,000 and $105,000 for this role. However, actual pay offered may vary depending on job related knowledge, skills, and experience.
What’s in it for you:
• Quarterly Sales Commissions
• 401(k) with immediate matching and no vesting period
• Open Paid-Time-Off [PTO] benefits
• Comprehensive medical, dental, and vision coverage
• Life insurance
• Medical reimbursement plans
• Disability coverage
• Family-friendly programs
• Education assistance program
• In-house training programs
Iteris, Inc. is a provider of smart mobility infrastructure management solutions and part of the Almaviva Group businesses serving the transportation and logistics industry. Iteris’ cloud-enabled solutions help public transportation agencies, municipalities, commercial entities, and other transportation infrastructure providers monitor, visualize, and optimize mobility infrastructure to make mobility safe, efficient, and sustainable. As a pioneer in intelligent transportation systems technology, Iteris’ advanced detection sensors, mobility and traffic data, software-as-a-service offerings, and consulting services represent a comprehensive range of mobility infrastructure management solutions that serve customers in the United States and internationally. For more information, visit Iteris’ website at www.iteris.com.
The Almaviva Group designs, implements, and manages advanced technological solutions and systems and related logistics structures for companies and public administrations operating in a variety of sectors, including, but not limited to, transport, logistics, agriculture, digital health, defense and security, energy, utilities, financial services, industry, telecommunications, and media. For more information, visit Almaviva’s website at www.almaviva.it.
Iteris, Inc. is an Affirmative Action and Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A valid driver’s license may be required based on essential duties.
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About the job
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Posted on
Job type
Full Time
Experience level
Entry-level
Salary
Salary: 69k-120k USD
Location requirements
Hiring timezones
United States +/- 0 hoursAbout Iteris, Inc.
Learn more about Iteris, Inc. and their company culture.
At Iteris, the core mission revolves around creating a smarter, safer, and more sustainable world through advanced mobility infrastructure management. The company's culture is deeply rooted in innovation, leveraging cutting-edge technologies like cloud computing, artificial intelligence, advanced sensors, and comprehensive advisory and managed services. This technological prowess is dedicated to solving complex transportation challenges, ensuring that roadways are secure, travel is efficient, and communities can thrive. Iteris fosters an environment where data-driven insights lead to tangible breakthroughs, transforming how public agencies and private enterprises monitor, visualize, and optimize their mobility infrastructure. The team is driven by a commitment to bridge legacy technology silos, paving the way for the future of transportation worldwide.
The cultural narrative at Iteris emphasizes collaboration and expertise. With a rich history and a forward-looking perspective, the company brings together a diverse team of engineers, data scientists, and transportation specialists. This collective expertise is applied to a wide array of solutions, from intelligent transportation systems (ITS) and smart mobility platforms to advanced detection sensors and performance analytics. Iteris is dedicated to supporting its clients – including public transportation agencies, municipalities, and commercial entities – in their efforts to enhance road safety, improve traffic flow, and achieve their sustainability goals. The company values continuous learning and adaptation, constantly seeking new ways to apply informatics and technology to make a positive impact on how people and goods move. This dedication to innovation and customer success is central to Iteris' identity and its role as a trusted partner in the global smart mobility ecosystem.
Tech stack
Learn about the tools and technologies that Iteris, Inc. uses to build, market, and sell its products.
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IIIteris, Inc.
Company size
201-500 employees
Founded in
1969
Chief executive officer
Joe Bergera
Markets
Employees live in
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