Senior Product Manager - Digital Asset Management

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Summary

At Iron Mountain, our Product Management team is responsible for providing the vision, execution and analysis necessary to build and deliver customer-centric solutions based on deep industry expertise and years of delivery know-how. Our product teams are organized into small, focused teams to operate with speed and agility, while benefiting from the resources of an established information management leader.

We are looking for a Sr Product Manager to drive innovation in our AI powered Insight Digital Experience Platform (DXP), a key component of our Digital Business Unit. In this role, you will define the future of digital asset management, driving innovation to help customers manage, process, govern, analyze and monetize their digital assets, including photographs, images, creative files, video, audio and much more.

You will be an expert in understanding and solving hard customer problems, gathering and analyzing customer and market data, validating key assumptions, and building outcome-driven solutions in close collaboration with talented designers, engineers and cross-functional teams.

In this role you will:

• Deeply understand customer needs : partner with customers and internal subject matter experts to understand customer needs, drive adoption and ensure measurable value realization in digital asset management. Translate customer insights into actionable product roadmaps that cover the entire digital asset lifecycle.

• Build product strategy and roadmap: define and communicate the strategic roadmap for transforming digital asset management in our Insight DXP platform. Identify market opportunities, understand the market landscape, and drive innovation using AI-powered intelligence and automation

• Ensure high-velocity execution and innovation: Develop detailed requirements, feature definitions, prioritize requirements and remove roadblocks during the product development process to deliver successful solutions in a fast paced environment.

• Drive cross functional alignment : work closely with engineering, design, marketing and sales teams to deliver scalable, secure, compliant and impactful product capabilities. Collaborate with other product management teams for a cohesive end to end customer experience.

• Serve as the Subject Matter Expert, lead customer discussions and engagements to validate value and gather input, and support pre-sales and sales

What you will need to succeed:

• A strong bias toward action, and a proven track record of delivering SaaS products and enhancements to market at speed, and a curiosity for emerging technologies.

• Excellent communication skills and ability to navigate a matrixed organization are a must.

• 3-5 years of experience in a product manager role for a SAAS solution with global/international experience

• Experience in building workflow based processes / solutions automating key business processes highly desired

• Excellent analytical skills with demonstrated experience turning data into actionable insights

• Experience with a CSP, Content Management, ECM, or BPO platform/solutions

• Experience in Analytics/ BI; Data Visualization, Machine Learning, NLP, Robotic Process Automation a plus

• Passionate about building functional and engaging customer experiences

• Entrepreneurial mindset with a bias for customer focused innovation and a strong sense of urgency

• Experience with Agile SDLC and associated tools (e.g. Jira)Comfort in a rapidly changing environment with competing and shifting priorities

• Ability to quickly develop domain and customer expertise

• Exceptional written and oral communications skills (including presentations), as well as listening and interpretation skills, multi-lingual highly desired

• Ability to work well in a team environment

• Results oriented with a high degree of professionalism and integrity

• BS required, (Engineering or Marketing preferred); MBA highly desired

Travel:

• Travel Requirements: 20% including international