Implementation Project Manager

Location: Greater Montreal Area - Remote

Schedule: Monday - Friday 9 am - 5 pm

Salary: $90K - $110K

Company:

Our client is a specialized consulting firm focused on helping architecture, engineering, and design organizations improve how they use digital platforms and operational systems. By combining industry expertise with technology implementation capabilities, they support firms in optimizing workflows, integrating software tools, and improving the efficiency of project delivery environments.

Description:

Our client is seeking a detail-oriented and client-facing CRM/ERP Implementation Project Manager to join their team. In this role, you will work directly with clients to understand their business processes, evaluate their technology environments, and guide the configuration and rollout of digital platforms that support operational efficiency and project collaboration.

• Map and analyze client workflows, operational processes, and existing technology stacks to understand how teams currently operate.
• Identify opportunities to streamline processes and recommend optimal platform configurations based on client needs.
• Lead discovery sessions with stakeholders to gather functional requirements and translate them into implementation plans.
• Manage and coordinate the deployment team to ensure solutions are delivered according to defined scope, timelines, and requirements.
• Oversee implementation progress, ensuring projects remain aligned with technical specifications and client expectations.
• Collaborate with internal technical teams and client stakeholders to troubleshoot issues and support successful system adoption.
• Assist clients during system rollout and provide guidance on best practices for platform utilization and workflow optimization.

Qualifications:

• Minimum 3 years of experience in CRM/ERP implementation consulting, technology deployment, or systems integration roles.
• Experience evaluating business processes and translating operational requirements into system configurations.
• Strong project coordination and stakeholder management skills.
• Ability to manage multiple workstreams while ensuring delivery within scope and timeline.
• Bilingual proficiency in English and French is required.
• Excellent communication and problem-solving skills with a client-facing mindset.