United States onlyWe are seeking a Client Success Specialist - Hospitality to manage a portfolio of hospitality clients and act as their strategic partner, providing insights to improve visibility and bookings, and ensuring campaigns are aligned with each property’s goals.
Requirements
- Bachelor’s degree in marketing, business, hospitality, or related field
- 2–3 years of experience in account management, hospitality marketing, or agency experience supporting hospitality clients
- Strong client-facing experience with confidence leading calls and presentations
- Experience analyzing marketing or campaign performance and providing recommendations
- Strong client-facing experience and communication skills
- Experience with a CRM platform (e.g., HubSpot) is preferred
- Experience with a project management tool (e.g., Asana) is preferred
- Strong written and verbal communication skills
Benefits
- 100% company paid health insurance for employees and 50% for dependents
- 100% company paid vision and dental insurance for employees and 50% for dependents
- Company paid short- and long-term disability
- Company paid life insurance
- 10 weeks paid parental leave
- 3-4 weeks paid time off (based on tenure)
- 10 paid holidays
- Company paid 401k contributions that are 100% vested
- Annual cash bonuses based on company and personal performance
- A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days
- Monthly fitness reimbursement
- Pet discount plan
Philippines only