Products Wording Specialist

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.

JOB SUMMARY

The Underwriting Wording Specialist supports the Enterprise, the Underwriting team, the Products team, and the Compliance Departments as document issuers and developers. Their role is to manage, update, evaluate, and assist with the overall wording issuing of new custom group wordings and renewals in accordance with IMG’s business needs. A general understanding of compliance and regulations, as they relate to legal and regulatory agencies, and comprehensive knowledge of benefit designs within the IMG product portfolio is required. Wording management not only encompasses the specified portfolios of IMG business; this also includes working within the Product Configurator, AdminSys and the QA of benefits and policy provisions.

Departments the UW Product Wording Specialist works with on a regular basis would include EPMO, Operations, Underwriting, Claims, Business Intelligence, Sales, Account Services, Legal, Claims, and Marketing.

JOB DETAILS

• Location: Flexible work options: Indianapolis, IN (in office), Hybrid, or Remote
• Relocation Expenses Reimbursed: No
• Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

PERKS

• Comprehensive benefits package including Medical/RX/Dental/Vision Insurance
• 401k Plan with company match
• Paid Time Off and Company Holidays
• Free employee parking
• On site fitness center
• Casual dress environment
• Tuition reimbursement plan

DUTIES AND RESPONSIBILITIES

• The Specialists primary tasks will be to help manage the process of the annual custom group product renewals.
• Technical writing of wording where needed to support a product’s benefits and their intent.
• Issuing and publication of newly sold custom groups.
• Communicate with the various team members during the process.
• Report on the progress and assist to keep the wordings schedule for specified effective dates.
• Maintain historical tracking of changes made to the various group wordings.
• Communicate with internal clients on outcomes from wording updates.
• Ensure the process follows standard operating procedures and SLA’s.
• Help identify and eliminate typographical mistakes before documents are published.
• Review document format and content to ensure benefits and supporting information match the product, UW proposal form and sold case worksheets.
• Develop and continually build comprehensive knowledge of IMG product designs.
• Administer product information in the product database and AdminSys.
• Manage the certificate guideline process, from creation to assignment within the admin system.
• Manage the Products email box by responding to, placing certificate (new business/renewals) requests in workflow per operating procedures
• Create and manage the renewal letter templates for the monthly LTG business

QUALIFICATIONS

• Minimum (3) Years’ Experience in Medical or Travel Insurance
• Policy Forms and drafting
• Sales and Benefit Design
• Microsoft Office Products with emphasis on Word and Excel
• Command of English grammar and proofreading
• Proficient in reading and understanding a documents intent
• Ability to analyze information and Problem-solving skills
• Verbal communication
• General math skills and documentation skills

PREFERRED SKILLS

• Microsoft Office Products
• Technical writing
• Document Imaging
• Documentation Skills
• Data Entry Skills
• Analyzing Information
• Problem Solving
• Verbal Communication
• Organization
• Project Management

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.