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Interface AIIA

Staff Engineer - Full Stack

interface.ai provides an AI-powered platform for credit unions and community banks, offering an intelligent virtual assistant to enhance customer service and automate interactions.

Interface AI

Employee count: 51-200

India only

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Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant.

We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies.

Ultimately, our mission is to drive financial well-being for millions of consumers.

With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim toput financial well-being on autopilot to help solve this problem.

Role – Staff Software Engineer (Full Stack)

Location: India (Remote)
Function:
Engineering – Product Engineering
Level:
Senior

About the Role

We’re looking for a Full Stack Staff Engineer with good backend experience to join the team that helps users navigate financial services through seamless chat and digital experiences.

You’ll be responsible for building responsive, user-centric interfaces that make advanced AI capabilities intuitive and accessible. This role requires strong full-stack expertise, a keen eye for interaction design, and the ability to develop frontend, backend, and AI systems that power natural, personalized, and context-aware conversations.

As a key contributor, you will play a central role in crafting experiences that blend intelligence, automation, and trust—powering millions of interactions across banks, credit unions, and their customers.

What You’ll Do

  • Build and maintain modern, performant web interfaces using React (or equivalent), delivering high-quality experiences across desktop and mobile
  • You will build the backend APIs (Node.js), orchestration layers, and real-time messaging systems
  • Collaborate closely with designers and product managers to turn wireframes and prototypes into elegant, production-ready experiences
  • Design and implement frontend patterns, design systems, and reusable UI components that scale across use cases
  • Handle session management, personalization logic, and dynamic content rendering to support intelligent agent behavior
  • Optimize for accessibility, localization, responsiveness, and performance across browsers and devices

What You’ll Bring

  • 9+ years of professional experience in backend or full-stack engineering
  • Strong backend programming skills like Java, Node.JS, or similar, with deep understanding of asynchronous programming and system design
  • Advanced proficiency with JavaScript/TypeScript and modern frameworks (React, Vue, etc.)
  • Proven experience building and scaling distributed services, APIs, and event-driven systems
  • Familiarity with infrastructure tools such as Docker, Kubernetes, and CI/CD pipelines
  • Experience integrating services with data stores, message queues, and external APIs
  • Deep understanding of HTML, CSS, accessibility (a11y), and responsive design principles
  • Strong product sensibility and empathy for UX, edge cases, and error states in interactive flows

Why Join Us?

  • Help design the next generation of AI-first interfaces, powering real-time assistance in financial services
  • Own experiences that shape trust, usability, and adoption of intelligent agents across diverse user bases
  • Join a product-first, fast-growing AI company where engineering craft meets design rigor and user empathy
  • Work with a highly collaborative team of engineers, designers, and AI researchers solving real-world interaction problems at scale

Ready to lead with impact? Apply now.

At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

India +/- 0 hours

About Interface AI

Learn more about Interface AI and their company culture.

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What began as a vision to revolutionize customer service in the financial sector has blossomed into interface.ai, a leading force in artificial intelligence for banking. Founded in 2019 by Srinivas Njay and Bruce Kim, the company embarked on a mission to empower credit unions and community banks with technology that was once the exclusive domain of large financial giants. Inspired by the impact his father had in the community financial space, CEO Srinivas Njay, alongside co-founder Bruce Kim, set out to build a platform that could democratize financial wellness for millions. They envisioned a 'personal bank teller' available 24/7, capable of handling everything from simple inquiries to complex transactions with a human-like touch. This vision was fueled by the realization that smaller financial institutions were struggling to keep up with the digital demands of the modern consumer, often lacking the resources to develop their own sophisticated AI solutions.

The journey of interface.ai has been one of relentless innovation and a laser focus on a specific, underserved market. Instead of pursuing a broad, one-size-fits-all approach, the founders adopted a 'cookie-cutter' model, developing a powerful, out-of-the-box Intelligent Virtual Assistant (IVA) that could be easily implemented and scaled. This strategy proved to be a game-changer, allowing them to sign up over 100 credit unions and community banks, serving a collective 16 million customers. Their AI-powered platform, which has now processed over 1.5 billion conversations, continuously learns and improves, offering a seamless, unified experience across voice, chat, and digital channels. This commitment to a managed AI agent means their clients see immediate results without the need for extensive in-house training or setup. From its early bootstrapped days to securing significant funding, interface.ai has remained dedicated to its core mission: transforming call centers from cost centers into revenue generators and, most importantly, helping financial institutions of all sizes to not just survive, but thrive in the digital age.

Employee benefits

Learn about the employee benefits and perks provided at Interface AI.

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Flexible Hours

Work as your own team's schedule demands, as long as work gets done.

Work Remotely

It isn't where or how, but what you do that matters. Work from anywhere.

Health & Wellness

Benefits that provide peace of mind for you, your spouse, and your next generation.

Grow your Skills

Get access to tools and training, while helping to shape the future of AI technology.

View Interface AI's employee benefits
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Interface AI

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Interface AI hiring Staff Engineer - Full Stack • Remote (Work from Home) | Himalayas