Service Delivery Lead for Governance Services, leading a team to deliver effective IT services, manage client relationships, and drive account growth.
Requirements
- 15 years of experience in IT outsourcing or managed services
- Proven expertise in ITSM, ITAM, and AMS/IMS engagements and account leadership
- Strong background in client relations, vendor management, and onshore/offshore delivery model
- Strong analytical and problem-solving abilities with a results-oriented approach
- Excellent communication and presentation skills
Benefits
- Autonomy to work independently
- Supportive team with diverse backgrounds and perspectives
- Equal opportunity workplace with a focus on diversity and inclusion
