(Canada) Customer Operation Launch Manager

The Customer Operation Launch Manager will lead the launch of new products within Professional Services and Customer Support, mobilizing cross-functional efforts and developing tools to drive customer value and business outcomes.

Requirements

• Experience in program management, project management, product management, consulting, corporate strategy, business operations or strategic planning in a SaaS Company.
• Bachelor’s degree in Health Care, Business, Management, or 5+ years equivalent experience in project management or EHR systems.
• Experience working closely with Professional Services or Customer Support.
• Exceptional presentation, oral and written communication skills.
• Strong critical thinking, problem solving, organizational, and decision-making skills
• Ability to manage conflict and drive decisions.
• Ability to perform planning for complex projects, managing all tasks required to meet business needs within budget and deadlines.

Benefits

• Bonus
• Benefits