United States onlyInflu2 is a company that brings ABM to the contact-level, with a product used by 180+ enterprises and mid-market companies worldwide. As a Customer Success Manager, you will be responsible for providing excellent customer service and helping customers achieve their goals.
Requirements
- 3+ years of experience in Customer Success or Account Management, ideally in a B2B SaaS environment
- Experience with retention metrics, including planning and forecasting renewals and expansions 6+ months in advance
- Proven experience supporting US-based customers
- Hands-on experience with BI tools (e.g., Looker, Tableau) and CRM platforms (e.g., Salesforce, HubSpot)
- Strong technical skills, including understanding of business acumen and financial concepts
Benefits
- Flexible working environment
- Progressive commission structure and performance bonuses
- Unlimited Vacation policy
- Generous Parental Leave and other well-structured PTO policies
- Well-rounded health package with comprehensive medical, dental, and vision coverage
Ukraine only
CA and US only
