Business Development Director (DACH)

The Business Development department is the first point of contact between the client and our company – we are the people our clients meet before becoming clients. Our goal is to earn their trust by understanding their business challenges and clearly explaining how Infinum can assist in creating the digital products they require, and we are seeking a new team member to join us in this mission. While experience in SaaS is appreciated, our current focus is on finding someone with a comprehensive understanding of digital agency processes and services.

The Business Development team at Infinum consists of nine people based in five locations – Croatia, Slovenia, New York, Chicago and London, and we work with clients across the globe. Our extended team includes eight Solution Architects, Product Strategists, and Product Owners who often join us in our efforts to acquire new clients.

Besides using our inbound funnel to add new clients to Infinum’s portfolio, we grow the business by expanding our network by attending different events and meetups, recognizing and opening new markets, and bolstering our outbound funnel through various campaigns and activities. We also closely work with our Marketing Team to refine client-facing materials, and promote the company, as well as its ventures.

Requirements

• natural salesperson, able to make a great first impression and represent Infinum with a pleasant, fun, and friendly personality
• experience working in business development and sales at a digital agency setup with a deep understanding of digital agency services
• eagerness to identify and address client’s requirements, promote our solutions, and achieve mutual satisfaction
• a drive to build and nurture strong relationships with both new and existing clients
• proactive, agile, and flexible approach to digital agency work and sales process
• innovation and creativity in presenting our work and selling it on the DACH market
• comfortable with networking and communicating with the broad Linkedin audience
• excellent command of both written and spoken English

Your responsibilities

• identifying sales opportunities and targeting potential clients based on market and industry trends
• building a robust sales pipeline through networking, lead generation, and market research to attract new clients and expand presence in the DACH market
• establishing an outbound strategy together with BD and Leadgen team to increase top of the funnel
• leveraging Infinum’s existing clients, previous experience, and personal networks to bring new DACH-based clients to Infinum’s portfolio based on the agreed targets
• acting as the main point of contact for clients, helping them solve problems and develop their ideas further
• cultivating relationships with clients to encourage repeat business and referrals
• providing strategic advice to the board and management regarding cost-effective operations and market development activities for the local market
• building and enhancing the company’s public profile at events through speaking engagements
• maintaining accurate records of sales activities, including client interactions, proposals, and revenue forecasts
• generating reports on sales performance, market dynamics, client preferences, and potential areas for business expansion
• creating proposals and presentations that showcase our capabilities and address our potential clients’ needs
• collaborating closely with our creative team to understand client needs, customize offerings, and ensure alignment with industry trends and best practices