Professional Services Veterinarian, Central UK

As a Professional Services Veterinarian you will be able to continue using your veterinary background and experiences to help our customers provide the best care possible to their patients. You’ll be able to expand your reach to multiple communities through consultative relationships with practice owners, as well as working with internal teams to build, market, and position our products and services that meet the needs of veterinary practices.

In This Role:

• You will have the opportunity to consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services and medical testing; and promote customer satisfaction and loyalty.

• While partnering with the Sales Force and collaborating with internal teams, you’ll provide technical support to sales and marketing, technical training, market trials and other applicable technical activities to our customers.

• You will be representing IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Clinics, University and Veterinary Schools, and other venues, while adhering to and modeling the IDEXX Purpose & Guiding Principles.

• You can proactively support the company’s products through assisting, creating and reviewing technical materials and presenting technical subjects to a variety of audiences. May assist and write technical documents and/or provide input and approval oversight on marketing and field selling materials.

• Your support to the IDEXX Training Department, will be in creating written materials, presentations, and conducting training sessions as appropriate.

• You’ll assure compliance with all lDEXX SOP’s and procedures relative to product complaints, adverse drug event reporting and client records.

• Handling customer (veterinary and end-user) questions, providing technical advice, and following through on product complaints will be part of your day to day.

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What You Will Need to Succeed:

• A Doctor of Veterinary Medicine (DVM) degree or equivalent, an advanced degree or board certification is preferred.

• Ideally you have 5+ years of experience in the Veterinary Industry and/or in Veterinary Practice

• You possess a solid knowledge of current topics and issues in clinical veterinary medicine.

• You are a seasoned business and medical professional, with a strong business acumen, including specific knowledge of products and services sold.

• You have excellent communication and interpersonal skills with the ability to effectively and appropriately influence others.

• You can leverage your strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment. You’re able to use your skills as a facilitator to resolve conflict through mutual understanding and respect.

• You have a service-oriented attitude that comes through in your customer service and business relationship-building skills.

• You possess professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns.

• You operate with a high integrity and honesty to keep commitments to Employees, Customers and the Company.

• You are goal oriented, with drive, initiative and passion for business and team excellence. You are able to organize and prioritize your work with minimal oversight.

• You are proficient in your computer skills, including Microsoft PowerPoint, Excel and Word.

• This is a field-based role, so you should be able to accommodate extensive travel up to 65%.

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 9,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.  

At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.