Philippines onlyWe are looking for a Philippines-based Operations & Customer Service Virtual Assistant to support an Australia-based company specializing in collectible coins and precious metals. The role involves managing customer service enquiries, resolving complaints, and performing general administrative tasks. The ideal candidate has excellent English skills, strong organizational ability, and solid general technology skills.
Requirements
- Near-perfect written and spoken English
- Strong attention to detail
- Good organisational skills and ability to work through daily checklist-style tasks consistently
- Reliable and proactive work ethic
- Confidence using technology and learning new systems quickly
- Basic competency with Excel and Google Sheets, including working within sheets that contain formulas and macros/VBA
- Ability to follow documented processes and work independently within clear guidelines
- Willingness to attend weekly or fortnightly Zoom meetings, with more frequent contact during onboarding
Benefits
- Formal employment through an Employer of Record (EOR) arrangement
- 100% remote work arrangement
- Compensation range: $1,200 AUD - $1,500 AUD / Monthly
