Senior Community Manager

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

We are looking for talents who are passionate for games. The ideal candidate will be responsible for managing and engaging with the online community in a way which builds brand awareness. They will work cross functionally with internal partners to understand business objectives in order to communicate effectively with players.

What You Will Do:

• Work with content developers to generate social content that will drive communications.
• Plan social content and maintain a content calendar.
• Monitor overall marketing strategy by overseeing social media campaigns.
• Identify, build, and maintain relationships with regional content creators, community leaders, and advocates.
• Manage content publishing efforts across owned platforms.
• Support HoYoverse hosted events/summits.
• Report and provide meaningful feedback on community sentiment, concerns, and suggestions.
• Use a data-informed approach to create our community strategy and associated critical metrics.
• Be the voice of the community internally.

What We Are Looking For:

• Bachelor's degree or equivalent.
• 3+ years' experience in community, marketing, advertising or related role in gaming field.
• Strong written and verbal communication skills.
• Fluency in either English, Korean, French or Russian.
• Be able to communicate in English or Chinese.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.