Honest NetworksHN

Network Operations Center Manager

Honest Networks is an innovative internet service provider focused on transparency, customer satisfaction, and net neutrality.

Honest Networks

Employee count: 11-50

Slovakia only

About Honest Networks, Inc.

Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at www.honest.net.

Job Description

We are seeking a highly skilled and experienced Network Operations Center Manager to oversee our organization's network infrastructure and ensure optimal performance. The ideal candidate will have a strong technical background in network management, excellent problem-solving skills, and the ability to lead a team of NOC engineers in a remote environment.

Responsibilities

- Supervise and coordinate the activities of the NOC team to ensure the availability, reliability, and efficiency of our network infrastructure.

- Monitor network performance and identify potential issues, proactively implementing solutions to prevent service disruptions.

- Develop, implement, and maintain standard operating procedures and best practices for the NOC team.

- Collaborate with cross-functional teams, including IT, Engineering, and Security, to resolve complex network issues and optimize network performance.

- Ensure compliance with industry regulations and security standards for data protection and network integrity.

- Keep up-to-date with emerging technologies and trends in network management and provide recommendations for continuous improvement.

- Manage remote team members effectively, fostering a culture of collaboration and ensuring team members receive the necessary support and resources.

Requirements

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Minimum 5 years of experience in network management, with at least 2 years in a leadership role.

- preference for knowledge of OpenNMS, LibreNMS, zabbix

- preference for experience working with Mikrotik and Siklu

- Hands-on experience with network monitoring tools and software.

- Native English speaker or have English C2 level; multilingual (Spanish, Chinese) a plus

- Excellent written and verbal communication skills, with the ability to effectively lead and collaborate within a remote team environment.

- Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

- Ability to work independently and collaboratively in a fast-paced environment

- Exceptional attention to detail and organizational abilities

- Experience managing remote teams and working with offshore resources.

- Strong interpersonal skills, persistence, and a goal-oriented mindset.

- Ability to adapt to a fast-paced, dynamic environment and handle multiple priorities simultaneously.

Benefits

  • Attractive salary based on capabilities and background
  • Performance bonus potential
  • Paid-time off (PTO)

Honest Networks not to discriminate against any employee, applicant for employment, subcontractor or supplier because of race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity and sexual harassment), sexual orientation, disability (including pregnancy), marital status, partnership status, arrest or conviction record, unemployment status, or status as a victim of domestic violence, stalking and sex offenses

About the job

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Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

Slovakia +/- 0 hours

About Honest Networks

Learn more about Honest Networks and their company culture.

View company profile

Honest Networks is revolutionizing the digital landscape by providing high-speed internet service through a straightforward and customer-focused approach. Founded in 2018, the company aims to deliver a reliable and fast internet experience without the complexities and hidden fees that often plague the industry. Honest is committed to ensuring that its customers receive the best possible service with transparent, straightforward pricing.

At Honest Networks, customers benefit from gigabit speeds of up to 1,000 Mbps, making it ideal for both residential and business needs. The company prides itself on being 100% net neutral, meaning they do not throttle bandwidth or favor specific content providers. This dedication to fairness ensures that users enjoy a consistent and high-quality internet experience. Friendly and responsive customer service is a cornerstone of the company's philosophy, offering support through various channels so that customers have help at their fingertips whenever needed. We invite you to enjoy internet awesomeness—fast, reliable, and affordable, all while embracing a commitment to honesty in every aspect of our service!

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Honest Networks hiring Network Operations Center Manager • Remote (Work from Home) | Himalayas