Service Sales Specialist

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Job Description:

Hitachi Energy Ireland has an exciting opportunity for a Service Sales Specialist, responsible for driving service revenue growth across the Hitachi Energy install base in Ireland. The role focuses on proactively identifying service opportunities, selling value-added service solutions, and supporting customers throughout the lifecycle of their assets. A key element of the role is the promotion and sale of digital service solutions alongside traditional service offerings.

Location, Dublin Remote

(Please note we are unable to provide visa support for this position)

How you'll make an impact:

• Proactively manage and develop service sales opportunities within the assigned install base across Ireland.
• Identify customer needs and promote appropriate service solutions, including maintenance contracts, upgrades, retrofits, spare parts, and digital services.
• Develop and maintain strong customer relationships, acting as a trusted advisor for service-related solutions.
• Generate and manage sales leads, from opportunity identification through to order intake.
• Collaborate closely with the Service Operations, Engineering, and Digital teams to ensure technically and commercially robust proposals.
• Prepare and present service proposals, quotations, and commercial offers in line with Hitachi Energy processes.
• Support contract renewals, upselling, and cross-selling activities across the service portfolio.
• Maintain accurate sales forecasting, pipeline management, and reporting using internal CRM and sales tools.
• Monitor market trends, customer feedback, and competitor activity to identify new opportunities.
• Ensure full compliance with Hitachi Energy policies, including Health, Safety, Quality, and Ethics requirements.

Your Background:

• Proven experience in service sales, technical sales, or a similar customer-facing commercial role.
• Background in electrical engineering, power systems, energy, or industrial services is highly desirable.
• Experience working with installed base customers and lifecycle service offerings.
• Familiarity with digital services, condition monitoring, or data-driven service solutions is an advantage.
• Strong commercial acumen and negotiation skills.
• Ability to work independently while collaborating effectively within a wider service

What We Offer:

• Competitive salary package
• Generous bonus scheme.
• 24 days holidays, plus bank holidays
• Excellent company pension and wide-ranging benefits schemes.
• Top quality H&S culture alongside comprehensive training and personal development programmes.
• Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

More about us

We offer fantastic opportunities to work on dynamic, high-impact and cutting-edge industry initiatives that are making a crucial impact to society whilst also offering the vibrancy of working within a world-leading global organization.

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