Inside Sales Representative - Backgroundchecks.com

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

BackgroundChecks.com is a leader in employment screening, and serving the SMB market for years. Headquartered in Nashville, Tennessee, and part of the HireRight family of companies, Backgroundchecks.com has access to the best data, and on average return more results in our background checks than competitors. Through our self-serve, modern technology platform, we are able to reduce the time organizations spend on screening and focus on their business.

Overview

We are looking for a highly motivated and resourceful Inside Sales Representative to join as one of our founding sales reps. This is a unique opportunity to help shape how we sell, working in a fast-paced, high-volume environment where your impact will be immediate and visible. You won’t just be executing a playbook, you’ll help build it.

This role will own a multi-channel sales motion, engaging customers across inbound and outbound channels including phone, chat, and email. Creativity will be key to success from how you engage prospects, to how you follow up and drive conversions. You’ll be expected to think independently, test new approaches, and continuously find ways to improve both your performance and the overall customer experience.

This is a fully remote role that can be located anywhere in the United States.

Responsibilities

• Own the full sales cycle from first touch to close across inbound and outbound channels

• Engage prospects via phone, chat, and email with speed, personalization, and intent

• Qualify customer needs quickly and guide them to the right solution

• Convert high volumes of interest into customers through efficient, consultative selling

• Proactively follow up on abandoned sign-ups, incomplete purchases, and warm opportunities

• Manage and prioritize your pipeline independently using CRM tools (HubSpot)

• Experiment with messaging, sequences, and outreach strategies to improve conversion rates

• Identify friction points in the funnel and propose solutions to improve performance

• Partner closely with leadership to refine process, messaging, and overall sales motion

What Success Looks Like:

• Consistently hitting or exceeding conversion and unit targets

• Fast, reliable response times across all channels

• Strong pipeline ownership with clear next steps on every opportunity

• High activity levels paired with high-quality customer interactions

• Measurable improvements in conversion rates driven by your ideas and testing

• Clear contribution to building a scalable, repeatable sales motion

Qualifications

• 1–3 years of experience in sales, customer-facing roles, or high-volume environments

• Experience working across multiple channels (phone, chat, email)

• Familiarity with CRM tools (HubSpot preferred)

• Strong Pipeline Management experience

• Experience in SMB, transactional, or product-led sales environments is a strong plus

• Proven ability to work independently creatively and drive significant outcomes

What do we offer

In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:

• Medical• Dental• Vision• Paid Life/AD&D Insurance• Voluntary Life Insurance• Short- & Long-Term Disability• Flexible Spending Accounts• 401K• Generous Vacation and Sick Program• 10 Paid Holidays• Education Assistance Program• Business Casual Attire• Generous Referral Program• Employee Discounts and Rewards• And much more!

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.HireRight, LLC is an Equal Opportunity EmployerMinorities / Females / Veterans / DisabilitiesHireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.