IT Digital Manager — Systems & Integrations

Remote | Full-Time Contractor

About Us

We are a growing global staffing and recruiting company supporting U.S. businesses with remote talent. Our operations depend on a connected ecosystem of tools — ATS, CRM, communication platforms, onboarding, payroll, and reporting systems.

We’re looking for someone who enjoys building structure out of complexity and making systems work together seamlessly.

This is not a helpdesk or infrastructure role.

You will own how our business tools connect, operate, and scale.

The Role

We’re hiring an IT Manager — Systems & Integrations to manage and continuously improve our internal technology stack.

You will act as the bridge between operations and technology — configuring platforms, connecting tools, maintaining integrations, and ensuring data flows correctly across the organization.

Your work directly impacts recruiter productivity, client experience, and the company’s ability to scale.

Key Responsibilities

Systems Administration

Administer and maintain ATS, CRM, communication, and operational platforms
Manage user permissions, roles, and access controls
Ensure system reliability, uptime, and performance
Troubleshoot issues and coordinate with vendors when necessary
Maintain documentation and internal system standards

Integrations & Automation

Build and maintain integrations between ATS, CRM, Slack, email, payroll, and productivity tools
Configure triggers, automations, and workflow logic
Monitor integration failures and resolve sync errors
Improve handoffs across Sales → Recruiting → Onboarding → Account Management
Reduce manual processes through automation

Process Optimization

Analyze operational workflows and identify inefficiencies
Implement technology solutions to streamline operations
Standardize processes across departments
Support scaling operations without adding administrative overhead

Data & Reporting

Ensure data consistency across platforms
Maintain reporting dashboards and operational tracking
Support leadership with reliable business metrics
Implement best practices for data hygiene and usage

Security & Governance

Manage authentication policies and user access security
Maintain backup and recovery procedures
Monitor system usage and permissions
Support compliance and data protection practices

Requirements

Experience

5 years managing business systems, integrations, or operations technology
Experience with ATS, CRM, or recruiting/HR tech platforms
Hands-on automation and workflow configuration experience
Experience working in SaaS-heavy environments

Technical Skills

Integrations
Workflow automation and process mapping
Data structure understanding and reporting concepts
Ability to document technical processes clearly

Working Style

Hands-on builder and problem solver
Process-oriented and detail-driven
Able to translate business needs into system solutions
Comfortable working independently in a remote environment
Strong communicator with non-technical teams

Nice to Have

Staffing, recruiting, or talent operations experience
Zoho, Workable, Slack workflows or similar tools
Dashboard or analytics setup experience
Experience scaling systems for growing teams

IT Digital Manager - Systems & Integrations Remote | Full-Time Contractor About