United States onlyThis is a remote position.
About The Company
This company was founded to focus specifically on business-to-business (B2B) Software-as-a-Service (SaaS) companies. Unlike most agencies, who focus on only a few aspects of marketing, this company owns the full spectrum, from marketing strategy and positioning to campaign management and website optimization. They bring extensive experience in leadership, strategic direction, and a clear ‘B2B SaaS Success Blueprint’ proven to generate millions of dollars in attributed revenue for clients around the world. It prides itself on mentorship, education, and an entrepreneurial spirit to take on new challenges and improve every day.
Serve as the RevOps/automation point of contact for a portfolio of B2B SaaS clients, joining regular client calls and owning day-to-day execution
Design greenfield HubSpot architectures for new clients — lifecycle stages, MQL/SQL definitions, lead routing, deal pipelines across geos/segments, and the rationale behind each choice
Architect and implement HubSpot ↔ Salesforce integrations — sync rules, object ownership, deduce logic, and error handling across Contacts, Companies, Deals, and Custom Objects, with monitoring built in from day one
Build, configure, and optimize HubSpot portals across Marketing, Sales, Service, and Ops Hubs — including complex workflows, lifecycle stages, lead scoring, properties, pipelines, custom objects, and Ops Hub custom code/webhooks where appropriate
Audit new client stacks and deliver a prioritized 90-day roadmap — quick wins, structural fixes, and longer-term improvements — without creating tech debt
Design and enforce SLA frameworks in HubSpot (time-to-first-touch, touch cadence, recycle rules) with escalation logic that actually fires
Implement and maintain integrations across the broader GTM stack (Salesforce, Clay, Zapier/n8n, LinkedIn, Outreach, Google Ads, Clearbit, and others)
Build client dashboards that tie pipeline velocity, conversion rates, and multi-touch attribution back to channel/campaign — surfaced in a way leadership can actually make decisions from
Own data hygiene, enrichment workflows, and database structure across client portals — naming conventions, validation, picklist strategy, and automated cleanup routines
Implement GDPR/CCPA requirements (consent capture, lawful bases, data retention, sensitive property permissions) with auditability
Identify and ship high-ROI AI automations — enrichment, smart routing, content drafting with guardrails, ticket deflection — and measure the lift
Translate client goals and pod-level strategy into working automation — and explain it clearly to non-technical stakeholders on calls
Troubleshoot complex issues (sync drift, duplication, workflow failures) with a structured triage approach that prevents regressions
Document everything you build — contributing reusable workflows, templates, playbooks, and build standards to Kalungi's internal RevOps toolkit so the work scales across pods and clients
Raise the bar across Kalungi's automation team by mentoring specialists on specific builds, running workflow reviews, and helping level up quality and speed across the team
Partner with pod CMOs, PMMs, content, paid, and ABM specialists to keep automation aligned with the broader marketing strategy.
Requirements
Education/Background: Bachelor's degree or equivalent working experience in business, marketing, operations, or a related field (4–6 years in RevOps, marketing ops, CRM administration, or GTM systems roles — ideally in B2B SaaS)
Deep, hands-on experience with HubSpot — Marketing Hub, Sales Hub, and Ops Hub certifications required
Proven experience designing HubSpot portals from scratch — not just configuring what someone else architected
Experience architecting and maintaining HubSpot ↔ Salesforce integrations at production scale, including deduce, object ownership, and long-term monitoring
Clay certification and proven experience using Clay for enrichment, list building, and GTM data workflows
Database management fluency — data modeling, relational structure, keys/joins, and how to keep a CRM database clean and scalable over time
Comfort with Salesforce and ability to pick up newer/smaller CRMs quickly (Attio, Folk, Copper, Close, and similar)
Strong working knowledge of Ops Hub custom code, webhooks, and scripting — enough to write a nightly job that pulls product usage from a data warehouse and upstarts to HubSpot, or similar
Experience with integration and automation tools (Zapier, n8n, Make) and comfort writing light JS/SQL for custom logic
Hands-on experience shipping AI-powered automations in a GTM context (enrichment, routing, summarization, content, deflection) with a clear view of how to measure lift
Working knowledge of GDPR/CCPA and how to implement compliance and auditability in a CRM environment
Strong analytical mindset — builds dashboards that drive decisions, not just dashboards that exist
Client-facing confidence — can join a call, explain complex technical choices in plain language, and push back thoughtfully when needed
Player-coach instinct — takes pride in building things yourself, and takes equal pride in raising the bar on everyone around you
Detail-oriented but pragmatic — knows when 80% is enough
Builder mindset - creates structure out of ambiguity and finds scalable solutions.
Relentlessly curious, always leveling up
