Enterprise Tech Architect, Customer Success | Remote & Equity

We're Hightouch, and we're on a mission to make the best customer data technology in the world available to every enterprise. We were founded by engineers who, after years of working with customer data platforms and AI, saw the transformative impact of enabling business and marketing teams to activate customer data. However, they also recognized the limitations of existing rigid tools like legacy Customer Data Platforms. By building a platform that sits on top of an organization's existing data infrastructure, our founders knew that teams could unlock a more performant, flexible, and secure solution to activating customer data at scale — and thus, Hightouch was born.

Our Composable Customer Data Platform (CDP) empowers companies to activate their data warehouse to power personalized marketing and business operations. We enable anyone to deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. With Hightouch, you can use your data warehouse to power business growth. Enterprises use our platform to collect behavioral events, resolve identities into Customer 360 profiles, build audiences, sync data to over 200 destinations like ad platforms and CRMs, and analyze the results of marketing campaigns. We've built a product that can handle the scale of the largest enterprises' most intense customer data use cases. Now, we are dedicated to helping enterprises around the world leverage the most innovative technologies in AI and customer data to grow their business. We believe in a future where marketers can break free from manual work, using AI to achieve 1:1 personalization by simply setting goals and letting AI agents decide the next best action for each individual customer.