India onlyAs the Manager, Trial Experience - SaaS, you will lead and develop your team, bringing strategic thinking and organization to the role. You will monitor and drive your team’s KPIs, thriving in a high-accountability environment and leveraging your expertise in managing individuals and teams. You will create consistent business processes and support the team by guiding them toward their goals with the HighLevel platform.
Requirements
- 5+ years of progressive experience leading fast-paced, results driven, customer-facing teams for a SaaS or Product-Led Growth startup company
- 3+ years of experience with staffing/hiring, performance management, career conversations, coaching and developing front-line employees and junior managers
- Strong technical aptitude to help our users succeed with the HighLevel software
- Strong collaboration, time-management and prioritization skills
- Ability to build and maintain strong relationships internally with senior leadership, teams and customers
- Strong experience using data/analytics tools to solve problems, measure the impact of your work, develop new projects and drive demonstrable customer and team success
- Demonstrated approach to problem solving and conflict management
- Experience working with and or ability to learn the use of various CRM Systems
- Working knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401k matching
- Paid time off
- Paid holidays
- Flexible work arrangements
United States