HighLevel is seeking a Lead Engineer - Users & Permissions to design and deliver rock-solid authentication, enterprise-grade SSO/IdP integrations, and a next-gen permissions platform. The role involves owning high-availability services, implementing battle-tested token/session lifecycles, and driving cost/perf wins via caching and hot path optimization. The successful candidate will have 5+ years of experience building backend systems, with 2+ years focused on auth/IAM for multi-tenant SaaS.
Requirements
- Design and ship highly available auth services (99.99%+ SLO) with clear SLI/SLOs and runbooks
- Build and evolve REST APIs for authn/authz, session, MFA, and permissions evaluation
- Implement battle-tested token/session lifecycles (JWT/opaque tokens), rotation, revocation, device binding, and secure cookie strategy
- Drive cost/perf wins via caching (server/client, edge), hot path optimization, and backpressure controls
- Lead AuthN: OAuth 2.1/OIDC, PKCE, refresh-token hardening, WebAuthn/FIDO2, TOTP, backup codes
- Lead SSO/Enterprise: SAML 2.0, OIDC federation, SCIM 2.0 (JIT provisioning, deprovisioning), IdP-initiated flows
- Lead AuthZ: ship RBAC→ABAC evolution; design a policy engine (OPA/Cedar style) with hierarchical tenants, resource scoping, and conditional grants
- Build admin UX for roles, permission templates, impersonation/delegation, and access reviews (recertification)
- Define permission versioning and migration strategies without downtime
- Model multi-tenant user/identity/credential graphs across MongoDB/Firestore/Clickhouse/Redis; guarantee referential integrity and fast lookups
- Index for blazing permission checks (e.g., pre-computed edges, bitmap/columnar via ClickHouse/Elasticsearch) with strict consistency semantics where needed
- Ship durable audit trails for every sensitive mutating action; partition/TTL intelligently; support eDiscovery and exports
- Champion threat modeling (STRIDE), secure defaults, and layered defenses (rate-limits, device fingerprints, anomaly detection, IP reputation)
- Enforce crypto best practices: KMS/HSM-backed keys, envelope encryption, periodic rotation, and least-privileged access
- Build detection/response hooks for brute-force, token theft, session hijack; integrate with SIEM
- Align with GDPR/CCPA and data residency; implement consent capture, retention, and subject access tooling
- Sub-10ms median permission checks via caching, precomputation, and adaptive evaluation
- Zero-downtime deploys, canary+progressive delivery, and circuit-breaker patterns for upstream dependencies
- Capacity planning, load testing, chaos drills; own error budgets and drive operational excellence
- Lead cross-functional design with Product, Security, and Platform; write crisp RFCs and ADRs
- Mentor peers on auth/system design; raise the bar in reviews
- Own on-call for your domain; drive incident postmortems and preventative engineering
Benefits
- Competitive salary
- Opportunity to work with a global and growing community
- Chance to make a real impact in the industry
- Collaborative and innovative work environment
- Professional growth and development opportunities
- Flexible work arrangements (remote work)
- Employee benefits and perks (e.g. medical, dental, vision insurance)
- Paid time off and holidays
- 401k matching and retirement plan
- Generous parental leave and tuition reimbursement
