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HighLevelHI

Lead Engineer - Users & Permissions

HighLevel is an all-in-one marketing platform empowering agencies with the tools required to thrive in a competitive digital landscape.

HighLevel

Employee count: 1001-5000

India only

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HighLevel is seeking a Lead Engineer - Users & Permissions to design and deliver rock-solid authentication, enterprise-grade SSO/IdP integrations, and a next-gen permissions platform. The role involves owning high-availability services, implementing battle-tested token/session lifecycles, and driving cost/perf wins via caching and hot path optimization. The successful candidate will have 5+ years of experience building backend systems, with 2+ years focused on auth/IAM for multi-tenant SaaS.

Requirements

  • Design and ship highly available auth services (99.99%+ SLO) with clear SLI/SLOs and runbooks
  • Build and evolve REST APIs for authn/authz, session, MFA, and permissions evaluation
  • Implement battle-tested token/session lifecycles (JWT/opaque tokens), rotation, revocation, device binding, and secure cookie strategy
  • Drive cost/perf wins via caching (server/client, edge), hot path optimization, and backpressure controls
  • Lead AuthN: OAuth 2.1/OIDC, PKCE, refresh-token hardening, WebAuthn/FIDO2, TOTP, backup codes
  • Lead SSO/Enterprise: SAML 2.0, OIDC federation, SCIM 2.0 (JIT provisioning, deprovisioning), IdP-initiated flows
  • Lead AuthZ: ship RBAC→ABAC evolution; design a policy engine (OPA/Cedar style) with hierarchical tenants, resource scoping, and conditional grants
  • Build admin UX for roles, permission templates, impersonation/delegation, and access reviews (recertification)
  • Define permission versioning and migration strategies without downtime
  • Model multi-tenant user/identity/credential graphs across MongoDB/Firestore/Clickhouse/Redis; guarantee referential integrity and fast lookups
  • Index for blazing permission checks (e.g., pre-computed edges, bitmap/columnar via ClickHouse/Elasticsearch) with strict consistency semantics where needed
  • Ship durable audit trails for every sensitive mutating action; partition/TTL intelligently; support eDiscovery and exports
  • Champion threat modeling (STRIDE), secure defaults, and layered defenses (rate-limits, device fingerprints, anomaly detection, IP reputation)
  • Enforce crypto best practices: KMS/HSM-backed keys, envelope encryption, periodic rotation, and least-privileged access
  • Build detection/response hooks for brute-force, token theft, session hijack; integrate with SIEM
  • Align with GDPR/CCPA and data residency; implement consent capture, retention, and subject access tooling
  • Sub-10ms median permission checks via caching, precomputation, and adaptive evaluation
  • Zero-downtime deploys, canary+progressive delivery, and circuit-breaker patterns for upstream dependencies
  • Capacity planning, load testing, chaos drills; own error budgets and drive operational excellence
  • Lead cross-functional design with Product, Security, and Platform; write crisp RFCs and ADRs
  • Mentor peers on auth/system design; raise the bar in reviews
  • Own on-call for your domain; drive incident postmortems and preventative engineering

Benefits

  • Competitive salary
  • Opportunity to work with a global and growing community
  • Chance to make a real impact in the industry
  • Collaborative and innovative work environment
  • Professional growth and development opportunities
  • Flexible work arrangements (remote work)
  • Employee benefits and perks (e.g. medical, dental, vision insurance)
  • Paid time off and holidays
  • 401k matching and retirement plan
  • Generous parental leave and tuition reimbursement

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Senior

Location requirements

Hiring timezones

India +/- 0 hours

About HighLevel

Learn more about HighLevel and their company culture.

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HighLevel is not just another software; it is the first-ever all-in-one sales and marketing platform designed specifically with agencies in mind. Our customers face the ongoing challenge of managing multiple marketing tools, which is why we have consolidated all essential functionalities into one robust platform. By using HighLevel, agencies can streamline their operations, save time, and reduce costs. We provide them with the capability to automate client communications, capture leads effectively, and nurture prospects until they become loyal customers.

With over 60,000 customers and more than 1.4 million businesses utilizing our services, HighLevel has proven to be a game-changer in the digital marketing space. We empower agencies to white-label our platform and offer beloved tools like CRM, email marketing, SMS automation, and funnel building as their own. These services not only help them enhance client retention but also enable them to grow their business exponentially. Our commitment to providing exceptional customer support ensures that agencies feel supported in their journey to achieving marketing excellence.

Claim this profileHighLevel logoHI

HighLevel

Company size

1001-5000 employees

Founded in

2018

Chief executive officer

Shaun Clark

Employees live in

View company profile

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