United States onlyHelp at Home is seeking a Client Service Supervisor to develop and monitor quality care plans for clients, serving as a liaison between clients, caregivers, and other stakeholders. This remote role focuses on providing comprehensive care and ensuring client and caregiver well-being while maintaining accurate documentation and a positive working relationship. The ideal candidate will be passionate, ethical, and dedicated to supporting a growing and leading organization.
Requirements
- Maintain files and paperwork
- Maintain confidentiality of patient/client and agency information
- Assign homecare aides based on client needs
- Provide coaching to caregivers
- Proactively communicate schedules and changes
- Prioritize client care
- Record and report client service and satisfaction
- Handle client complaints
- Maintain compliance with regulations
- Perform other related duties as assigned
