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Healthcare Insurance Authorization Supervisor

CenterWell, a part of Humana, is a healthcare services business focused on integrated patient care through its senior-focused primary care, home health, and pharmacy services.

CenterWell Senior Primary Care

Employee count: 5000+

Salary: 65k-89k USD

GE and US only

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Shift/Availability Requirements:

  • Monday - Friday

  • Available between the hours of7am - 7pm EST

As the Authorization Supervisor, you will:

  • Supervise daily authorization activities to ensure maximum efficiency. Provide guidance and direction to staff, covering all aspects of authorization standards/procedures, ensure adherence to policies and procedures, and initiate correspondence to insurance companies.

  • Supervise authorization management functions and maintain assigned portfolios at acceptable levels.

  • Provide guidance and assistance to management at branches assigned on authorization issues.

  • Develop and implement plans to ensure authorization are within stated objectives.

  • Supervise the maintenance of the provider manuals, patient information updates, and various logs.

  • Ensure that authorizations are within the established time frames and that customer service guidelines/guarantees are adhered to. Keep abreast of authorization regulations/requirements, and communicate changes to all pertinent personnel.


Use your skills to make an impact

Required Skills:

  • High School Diploma or the equivalent.

  • A minimum of three years healthcare related authorization experience.

  • Some experience in a lead or supervisory role generally required.

  • Strong knowledge of collection and accounts receivables procedures preferred.

  • Effective communication skills.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

  • Satellite, cellular and microwave connection can be used only if approved by leadership.

  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

CenterWell Home Health offers a variety of benefits to promote the best health and well-being of our employees and their families. Our competitive and flexible benefits surround you with support the same way you do for our patients and members, including:

  • Health benefits effective day 1

  • Paid time off, holidays, and jury duty pay

  • Recognition pay

  • 401(k) retirement savings plan with employer match

  • Tuition assistance

  • Scholarships for eligible dependents

  • Caregiver leave

  • Employee charity matching program

  • Network Resource Groups (NRGs)

  • Career development opportunities

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$65,000 - $88,600 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us

About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

About the job

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Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 65k-89k USD

Location requirements

Hiring timezones

United States +/- 0 hours, and 1 other timezone

About CenterWell Senior Primary Care

Learn more about CenterWell Senior Primary Care and their company culture.

View company profile

The journey of CenterWell is a story of strategic evolution, born from the vision of one of America's leading health and well-being companies, Humana Inc. Recognizing a growing need for more integrated and patient-focused healthcare, Humana embarked on a mission to unify its diverse range of payer-agnostic healthcare services under a single, cohesive identity. This vision came to life in March 2021 with the official launch of the CenterWell brand. The new brand was conceived to put patients squarely at the center of their care, a philosophy reflected in its very name and its logo—a blossom with three petals symbolizing the interconnectedness of physical, emotional, and social wellness.

The first services to proudly carry the CenterWell banner were Humana's senior-focused primary care facilities, previously known as Partners in Primary Care and Family Physicians Group. This rebranding was more than just a name change; it signified a reinforced commitment to a value-based care model tailored to the unique needs of seniors. The transformation continued throughout 2022, as other key Humana assets were brought into the fold. The home health division of the newly acquired Kindred at Home was transitioned to become CenterWell Home Health, extending the brand's reach directly into patients' homes. Shortly thereafter, Humana's pharmacy and specialty pharmacy operations were also rebranded as CenterWell Pharmacy and CenterWell Specialty Pharmacy. This strategic consolidation created a powerful, integrated healthcare ecosystem, encompassing senior primary care, home health, and pharmacy services. Today, CenterWell stands as a testament to Humana's forward-thinking approach, operating as the nation's largest provider of senior-focused primary care and a leading provider of home health services, dedicated to delivering accessible, comprehensive, and personalized care to improve the health and happiness of the communities it serves.

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CenterWell Senior Primary Care

Company size

5000+ employees

Founded in

2021

Chief executive officer

Jim Rechtin

Employees live in

View company profile

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