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HealthfirstHE

Investigator, Special Investigations Unit | Remote

Healthfirst is a not-for-profit health insurer based in New York, providing a range of affordable health plans and emphasizing community health.

Healthfirst

Employee count: 1001-5000

Salary: 51k-80k USD

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The Investigator within the Special Investigations Unit (SIU) will be responsible for effectively carrying out complex investigations of alleged misconduct and Fraud, Waste and Abuse by providers, representatives, employees, members, and others.

This position is 100% remote.

Scope of Responsibilities

  • Conduct investigations of Providers, Representatives, Employees, Members, contracted groups and others

  • Compile data into written reports: collect, utilize & interpret data obtained from a variety of reports and other sources, thereby identifying & documenting questionable patterns related to operation, and other practices which merit further investigation

  • Investigations may be of a more complex nature i.e., multiple allegations; Medicaid and Medicare investigations or investigations involving extensive research, income verifications, and other criteria for eligibility

  • Research investigations; prepare, review and edit investigation reports for submission to AVP, SIU and Marketing Incidents Committee

  • Present relevant investigative findings: prepare and deliver presentation summaries to the Marketing Incidents Committee, and/or other groups as needed

  • Log investigations, ensure accuracy, and completion of entries

  • Inform the Special Investigations Unit leaders of potential or actual problem areas; identify & suggest corrective action or improvement

  • Assist Special Investigations Unit leaders with Fraud, Waste and Abuse issues, and perform other duties as necessary or assigned

  • Maintain assigned investigation files, document evidence, and prepare comprehensive investigation reports

  • Establish good working relationships with Healthfirst employees & external contacts of the Special Investigations Unit Department, including Federal, State and Local law enforcement agencies

Minimum Qualifications

  • Must have an Associate's degree from an accredited institution in criminal justice or related field, or five years of insurance claims investigation experience or professional investigation experience with law enforcement agencies, or seven years of professional investigative experience involving economic or insurance related matters

  • Knowledgeable of applicable fraud statutes, CMS guidelines, federal and state requirements

  • Must demonstrate a high degree of integrity & appropriate treatment of confidential information

  • Must exhibit professional conduct in dealing with internal & external individuals and work with a level of sensitivity to target populations

  • Ability to adhere to policies, rules and regulations

  • Must have working knowledge of Microsoft Word, Excel, and Outlook

Preferred Qualifications

  • Bachelor's degree from an accredited institution

  • Strong critical thinking and analytical skills

  • Knowledge of medical claims processing and investigations

  • Knowledge of Medicare & Medicaid products

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLCshallnotdiscriminateagainstanydisabledemployeeorapplicantinregard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

  • Greater New York City Area (NY, NJ, CT residents): $58,900 - $80,070

  • All Other Locations (within approved locations): $51,000 - $74,880

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 51k-80k USD

Education

Associate degree
Bachelor degree

Experience

5 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United Kingdom +/- 0 hours, and 1 other timezone

About Healthfirst

Learn more about Healthfirst and their company culture.

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Healthfirst has been a dedicated partner in providing affordable healthcare solutions to New Yorkers for over 30 years. Founded by a coalition of leading hospitals, we have created a model that focuses on transitioning the healthcare system towards value-based care—where the quality of care is prioritized over volume. Our extensive network includes nearly 2 million members across New York City and beyond, encompassing a variety of products such as Medicaid, Medicare Advantage, Child Health Plus, and Essential Plans. With a commitment to enhancing healthcare access and outcomes, we offer comprehensive services that include individualized care coordination, tailored health plans for all ages, and many community health initiatives.

At Healthfirst, we place significant emphasis on community engagement, driving efforts to partner with local organizations to ensure that healthcare reaches those who need it most. Our dedicated workforce is more than just an insurance provider; we serve as proactive allies in the health journey of our members. This includes providing essential resources for managing long-term health conditions, access to necessary screenings, and supportive services that encourage healthy lifestyles. As part of our mission, we actively seek to eliminate barriers to healthcare, ensuring every member can access the benefits and services they deserve, thereby promoting overall wellness and longevity in the communities we serve.

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