Hatch hiring Forward Deployed Engineer • Remote (Work from Home) | Himalayas
HatchHA

Forward Deployed Engineer

Hatch is a messaging app for home improvement and home services.

Hatch

Employee count: 11-50

United States only

Forward Deployed Engineer

  • Location

    • Hybrid New York City

  • About the Role

    • Forward Deployed Engineers lead complex deployments at strategic customers. You will embed with customers where delivery is urgent and ambiguity is high. You will map their problems, structure delivery, and ship fast. You may need to scope, sequence, and build full-stack solutions that create measurable value. You will also drive clarity across internal and external teams. You will identify reusable patterns and share field signal that influences the roadmap.

  • In this role you will

    • Consult with sales early and often to prevent requirement misalignment before it becomes a problem

    • Embed closely with customer teams, understand their needs, and guide adoption of what you build

    • Scope work, sequence delivery, and remove blockers early

    • Contribute directly in the code when progress or clarity depends on it

  • You might thrive in this role if you

    • Bring 5+ years of engineering or technical deployment experience that includes customer-facing work

    • Have scoped and delivered complex systems in fast-moving or ambiguous environments

    • Write and review production-grade code across frontend and backend

    • Have built or deployed systems powered by LLMs or generative models and understand how model behavior affects product experience

    • Simplify complexity and make fast, sound decisions under pressure

    • Communicate clearly with engineers, product teams, and customer stakeholders

    • Spot risks early and adjust without slowing down

    • Model calm and judgment when the stakes are high

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Hatch

Learn more about Hatch and their company culture.

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Hatch is a messaging app for home improvement and home services.

Hatch combines two-way text, email, and phone with automation in one collaborative workspace to help you increase close rates, shorten sales cycles, and boost 5-star reviews.

Built for your home improvement or call center team to start and automate all of your text, email, and voice conversations in one collaborative workspace.

Employee benefits

Learn about the employee benefits and perks provided at Hatch.

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Healthcare benefits

Medical and dental insurance.

Employee equity pool

Get rewarded for your best work.

Unlimited time off

Take as much time off as you want as long as it doesn't interfere with your ability to do your work.

View Hatch's employee benefits
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Hatch

Company size

11-50 employees

Founded in

2016

Chief executive officer

Chris Bache

Employees live in

View company profile

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