United States onlyDepartment: Account Management
Reports To: VP of Account Management
Employment Type: Full-Time
Why Security Journey?
At Security Journey, we are transforming the way software gets built — from code commit to deployment — by empowering development teams to make security a core part of their craft.
Our secure coding training platform equips developers, engineers, and security professionals with the knowledge and hands-on skills to identify and fix vulnerabilities before they ever reach production.
Global enterprises and fast-growing technology companies trust us to strengthen their software supply chains, reduce risk, and build a culture where security is everyone’s responsibility. Now, we are looking for someone like you to help them succeed.
The Opportunity
As an Account Manager, you will be the go-to partner for our customers — guiding them, challenging them, and ensuring they realize measurable business impact from Security Journey’s platform.
You will not just manage accounts; you will own relationships, champion customer success, and lead strategic conversations that drive renewals, expansions, and long-term value.
What You Will Do
- Lead Your Portfolio: Serve as the trusted advisor for a set of strategic accounts, building deep relationships with technical and executive stakeholders.
- Drive Outcomes: Develop and execute account plans that connect customer goals to measurable results and align with our product vision.
- Deliver Growth: Own the renewal and expansion process, uncovering opportunities to grow customer adoption and impact.
- Engage with Purpose: Run onboarding sessions, adoption checkpoints, and quarterly business reviews (QBRs) that inspire action.
- Collaborate for Success: Work closely with Sales, Product, and Engineering to deliver seamless customer experiences.
- Leverage Insights: Use product usage data and customer health metrics to proactively recommend next steps that drive ROI.
- 2–5 years of Account Management experience in a SaaS environment.
- Proven success in owning renewals and driving account growth.
- Ability to influence and build trust with technical and executive audiences.
- Exceptional communication, presentation, and relationship-building skills.
- Strong organization and prioritization abilities in a fast-moving, remote-first environment.
- Proficiency with CRM tools like HubSpot or Salesforce.
- Passion for cybersecurity, developer tools, or secure coding practices (a plus).
- Experience with developer-centric products or platforms.
- Exposure to strategic account planning, QBRs, and contract negotiations.
- Familiarity with sales methodologies such as Sandler, MEDDIC, or Challenger.
- Background in high-growth SaaS or startup environments.
- Bachelor’s degree preferred.
- Impact that matters: Your work will directly help organizations build safer software and protect millions of end users.
- A culture of growth: We invest in your professional development and give you the autonomy to excel.
- Remote flexibility: Work where you do your best thinking, with team hubs in Raleigh, NC, and Pittsburgh, PA.
- Innovation at speed: Be part of a high-growth company shaping the future of application security.
Security Journey is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other status protected by applicable law. We comply with all applicable federal, state, and local employment laws and regulations.
