One of New York’s top personal injury firms seeks an experienced Spanish speaking Intake Specialist with immediate availability. The Intake Specialist is the face and voice of the firm and is responsible for making clients feel comfortable.
Requirements
- 1+ years of work experience in a personal injury law firm
- Complete knowledge of opening personal injury files
- Bilingual in Spanish
- Strong listening, written and verbal communication skills
- Accuracy in work and communication
- Ability to console and advise distressed callers
- Ability to maintain confidentiality of information
- Ability to read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff
- Superior organizational and time management skills
- Ability to multi-task in a fast paced, high volume and dynamic office environment
- Strong work ethic and professional disposition
- Strong attention to detail and highly motivated
- Ability to achieve high level of productivity
- Ability to learn the firm’s case management database and to utilize it consistently and efficiently
Benefits
- 401(k)
- Health insurance
- Paid time off
- Profit sharing
