Product Solution Engineer

Summary

Who We Are

We are the Early Access & Adoption (EAA) Team—a group of innovators dedicated to making new Guidewire product capabilities adoption-ready from day one.
✅ Trailblazers – We are the first to explore and validate new product capabilities, long before they are available to customers, ensuring they are ready for real-world use..
✅ Strategic Advisors – We embed an adoption-first mindset throughout the entire product lifecycle, influencing product design, development, and delivery.
✅ Knowledge Pioneers – We transform early hands-on insights into adoption guidance, empowering customers and internal teams with essential feedback and guidance.
Why We Exist
🚀 Champions of Adoption – We represent Guidewire’s Product Development Organization as the voice of adoption, ensuring products deliver value from day one.
🎯 Unparalleled Expertise – We blend deep business, consulting, technical, and product expertise to guide adoption strategies.
⚡ Accelerating Time to Value – We develop guidance and shorten the learning curve, enabling customers to realize value faster and more predictably.

Job Description

What You’ll Do

• Be the Expert – Become the go-to authority on new Guidewire capabilities, ensuring they are adoption-ready.

• Shape the Product – Work alongside engineering, product, and implementation teams to assess adoption impacts, validate target use cases, and drive GA readiness.

• Lead Early Access Projects – Provide expert guidance to early adopters, acting as a trusted advisor and facilitating a smooth transition to GA.

• Create Scalable Knowledge – Develop engaging and informative product adoption collateral and documentation, ensuring clarity, comprehensiveness, and ease of use.

• Solve Complex Challenges – Address adoption barriers, define implementation strategies, and contribute to innovative Proof of Concepts (POCs).

• Stay Ahead of the Curve – Explore emerging technologies, including AI and Large Language Models (LLMs), to influence Guidewire’s product evolution.

• Build Relationships - Develop and maintain strong relationships with internal and external stakeholders, fostering collaboration and ensuring the success of EAA initiatives.

• Customer-Centric Approach - Maintain a deep understanding of customer needs and align Guidewire solutions with their overall strategy, shifting from a product-focused to a customer-centric perspective.

What We’re Looking For

• Curious & Adaptable – You thrive in ambiguity, learn quickly, and embrace new challenges.

• Passionate About Knowledge Sharing – You love making people’s jobs easier and scaling expertise across teams.

• Deep Industry Expertise – Experience in P&C insurance, policy, and/or underwriting is a huge plus.

• Technical & Analytical Thinker – You can break down complex problems, design solutions, and even do hands-on development when needed.

• Excellent Communicator – You can distill complex topics into simple, actionable insights and influence stakeholders.

• Guidewire Certified (or eager to be!) – Prior certifications in Guidewire products (especially ClaimCenter) are preferred.

• Technical experience

• 5+ years of relevant experience in implementing enterprise software solutions.

• Strong object-oriented design, development, and test skills

• Proficiency in one or more of the following: JAVA, C#, .NET, Python, modern JavaScript.

• Hands-on scripting, programming, and configuration capability

• Experience in agile methodologies and familiarity with databases

• Proven track record of leading functional/technical areas on implementation projects.

• Ability to design, estimate, and deliver solutions for medium complexity product gaps and enhancements.

Our Core Values

💡 Integrity – We believe in honest, transparent communication and feedback.
📊 Rationality – We rely on hands-on research and analysis to drive decisions.
🤝 Collegiality – We collaborate without bias, working across diverse stakeholder groups to drive success.

Why Join Us?

• Be a Change Agent – Play a pivotal role in shaping how new capabilities are delivered and adopted.

• Work with the Best – Collaborate with top engineers, product managers, and industry experts.

• Impact at Scale – Your contributions will influence not just one customer, but the entire Guidewire ecosystem.

• Flexibility & Growth – A remote role with opportunities to learn, grow, and make a lasting impact.

Join us and help pave the path for the future of Guidewire’s product adoption!

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.