Sales Operations Intern - GuidePoint Security University

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

We are seeking a proactive and detail-oriented Sales Operations Intern to join our team for the summer of 2024. The ideal candidate will assist in expanding our customer base by ensuring that our Customer Relationship Management (CRM) database contains comprehensive information on potential clients throughout the Mid-Atlantic region who could benefit from our cybersecurity solutions.

Role and Responsibilities:

• Identify potential clients and add them to our CRM
• Update databases to ensure information is correct and up-to-date
• Expand our database with the goal of including our total addressable market
• Categorize and label current and prospective client according to their location, seniority level, and responsibilities
• Leverage resources and relationships to bring Value to Customers
• Work closely with other GuidePoint teams to better streamline processes and information
• Develop and retain knowledge of InfoSec Products and Industry, Vendor Resources and GuidePoint Security Service offerings
• Other related duties to support the region as required and assigned

Requirements:

• High school diploma (GED) required
• Associate Degree preferred
• Prior experience in Customer Relationship Management (CRM) software required
• Experience with Salesforce.com preferred
• Intermediate level experience with Microsoft Office and Internet navigation
• Must be self-motivated
• Must have outstanding attention to detail and commitment to follow-through
• Ability to work well with a team
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
• Strong written and verbal communication skills with the ability to communicate clearly and concisely via email, phone, and written documents

• Are expected to contribute 29 hours a week during normal business hours
• May attend onboarding in Tampa, FL from May 20-23 (all expenses paid)
• Must have a personal computing device and access to high-speed internet during working hours

The below perks are for those that join the GuidePoint team full-time following the internship.

We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.

Why GuidePoint?

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• 100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions
• 100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option