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GuidehouseGU

Solution Delivery Manager

Guidehouse is a global consultancy providing advisory, digital, and managed services to commercial and public sector clients, enabling them to navigate complex challenges with innovative solutions.

Guidehouse

Employee count: 1001-5000

Salary: 141k-235k USD

United States only

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Job Family:

IT Project Management

Travel Required:

Up to 25%

Clearance Required:

None

Please note that this job posting is for a proposal of a potential client and is not reflective of an awarded job. In addition, we are only collecting resumes and interviewing based off the skillset and qualifications listed below.

What You Will Do
You will have responsibility to drive projects, including client management and solution implementation. You may own multiple project workstreams and interact with the client, including leadership, daily to ensure engagement success. This includes managing, directing the team and drive operational discussions with client sponsors and consulting leaders. You will be expected to prepare and communicate well-organized, effective reports and presentations to clients and internal executives. You will lead, coach, and mentor consultants and ensure quality deliverables.

Specific Responsibilities Include (but are not limited to):

  • Perform 1st and 2nd line of defense tasks including identifying, assessing, measuring, monitoring, reporting, and remediating operational risk and controls

  • Support and execute Risk and Control Self-Assessments (RCSA) planning to execution, specifically for the technology stack within financial institutions

  • Identify, assess, mitigate and report risks associated with Technology functions supporting financial systems and core banking platforms

  • Collaborate with technology services, business units and process owners to map processes, define inherent risks, and evaluate existing controls

  • Use tools, workshops, and interviews to uncover risk exposures

  • Evaluate whether controls are well-designed and operating effectively to mitigate risks

  • Test operating effectiveness of controls

  • Identify control gaps and deficiencies

  • Help develop or improve operational risk management frameworks, guidelines, and policies

  • Ensure alignment with regulatory requirements

  • Communicate risk and control findings and influence change

What You Will Need

  • Bachelor’s degree in IT/Engineering field (relevant experience may be substituted for formal education or advanced degree)

  • Experience in the banking industry or commercial financial services consulting in following areas:

    • Ownership of Enterprise IT functions, processes and tools

    • RCSA, operational risk, or technology risk roles—preferably within financial services or banking technology environments

    • Operational risk and/or big bank compliance (first or second line of defense)

    • Banking regulations, compliance, and risk management requirements

    • Risk and controls current state assessments (including process mapping)

    • Compliance and risk assessment processes (1LOD, 2LOD, Control Management) for financial institutions, ensuring adherence to international regulatory standards

    • Experience working with commercial banks / financial institutions, ideally Global Systemically Important Banks (GSIBs)

    • Experience with Enterprise Operating model and IT risk frameworks (e.g. NIST and CSA)

  • Willingness and ability to travel to NYC (if not local); must work onsite approximately 3 days/week

  • Ability to thrive in a fast-paced challenging client focused. environment where priorities and scope may change quickly. 

  • Excellent presentation, facilitation, verbal and written. communication skills, tailoring communications to both clients and coworker's with proficiency in MS office products.

  • Proven ability to successfully lead client service delivery teams that deliver the highest quality work.

What Would Be Nice to Have

  • Prior management consulting leading teams in enterprise IT Management (infrastructure, data, security etc.), IT Operations and Risk Management experience

  • Knowledge of Enterprise IT domains and cloud platforms (AWS, Azure, GCP) and associated risk controls

  • Relevant certifications: CRISC, Lean Six Sigma, PMP-RMP

  • MBA or MA/MS degree in a related field

  • RCSA experience

  • Experience working with one or more GSIBs

  • Experience with GRC tools (e.g., Archer, MetricStream, ServiceNow)

The annual salary range for this position is $141,000.00-$235,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Parental Leave

  • 401(k) Retirement Plan

  • Group Term Life and Travel Assistance

  • Voluntary Life and AD&D Insurance

  • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

  • Transit and Parking Commuter Benefits

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Care.com annual membership

  • Employee Assistance Program

  • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

  • Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

About the job

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Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 141k-235k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Guidehouse

Learn more about Guidehouse and their company culture.

View company profile

At the heart of what we do is a culture of purpose-driven consulting that empowers us to tackle some of the most pressing challenges faced by both commercial and public sector clients. Guidehouse, a next-generation global consultancy, is committed to leveraging our vast expertise to help clients navigate complexities across diverse industries and geographies. Our teams are dedicated to innovating solutions that disrupt traditional consulting delivery models, thus fostering collaborations that create resilient and transformative outcomes.

Founded in 2018 and with roots extending from PricewaterhouseCoopers LLP's public sector work, we have built a reputation for not only providing advisory, digital, and managed services but for genuinely impacting the sectors we serve, including national security, healthcare, energy, and infrastructure. With over 16,000 professionals, we are devoted to outwitting complexity and achieving meaningful change through integrity, inclusivity, and sustainability. Our commitment does not end with exceptional service delivery; we also prioritize social responsibility and strive to enhance the communities in which we operate. In essence, Guidehouse is not just guiding clients; we are pioneering paths for future innovation and success.

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