United Kingdom onlyKey Account Manager
Group 1 Automotive UK - (Multibrand)
Remote working
Competitive Basic plus OTE + Car
Drive exceptional customer experiences with world-class brands
Reporting to Head of Fleet Sales Contract Hire and Leasing, The Key Account Manager is responsible for the Sales, Account management and operational ownership of our principle Accounts leading to the development of fleet sales to new and existing small, medium and large fleet customers.
Alongside your customer-centric attitude, you will also have a passion for the cars you are selling and you will convey that enthusiasm and knowledge every time you interact with a customer.
This role not only allows you to showcase your sales skills but also provides avenues for career growth with industry-leading training and development programs. You'll thrive in an environment that values your passion for cars and customer-centric attitude, making a real impact in a global automotive group.
What We Can Offer You:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone.
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What You’ll Do Day to Day:
- Plan and carry out direct marketing and sales activities to promote the brand and develop sales to local business customers along with personal contract hire opportunities
- Quoting and proposing finance with various online funding platforms
- Ordering and Securing New Vehicle orders and stock
- Quick turnaround of National account vehicle orders
- Ensure service level agreements are adhered to at all times
- Maintain the sites’ structured database using agreed systems to provide regular, systematic reports showing activity, contacts, communications, sales progress, sales analysis and potential areas for sales, profit and lost opportunities
- Mitigate the organisation from any fleet related risk, understanding, anticipating and reacting as appropriate to change or headwinds in which the business and fleet strategy may need to adjust
- Develop, review and create relevant policies to ensure the business and stores act and undertake any fleet related activity as appropriate
Helpful Skills and Qualifications:
Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
- Previous experience within a sales or target-driven role
- Experience of delivering first-class customer service in a customer-facing environment
- Natural rapport-building ability and skill in understanding consumer signals
- Excellent communication skills
- Drive to exceed targets
- Influencing and negotiation skills, with the ability to identify and close sales
- Full UK driving licence
Be part of something big
Group 1 Automotive is on an exciting growth journey. We’re the largest partner in the UK for Mercedes- Benz, Volkswagen and Audi, and second largest for BMW & MINI.
Home to more than 7000 colleagues who are dedicated to providing exceptional customer services, we have 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
In return, we recognise that the success of our business is because of our fantastic people. Which is why we’re committed to providing fantastic career opportunities, comprehensive training, competitive pay and benefits and full support personally and professionally.
